Management Theory and Practice: Reading Assessment

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Management Theory & Practice
Chapters 1 & 2
Reading Assessment

1) A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager

2) ________ have titles such as executive vice president, chief operating officer, and chief executive officer.
A) Team leaders
B) Middle managers
C) First-line managers
D) Top managers

3) ________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
A) Commanding
B) Managing
C) Planning
D) Organizing

4) Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.
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A) enjoy relatively easy work
B) support, coach, and nurture others
C) have little influence on organizational outcomes
D) have to deal with a variety of personalities

20) Which of the following represents one of the rewards of being a manager?
A) operating with limited resources
B) receiving recognition in the organization
C) motivating workers in chaotic situations
D) doing duties that are more clerical than managerial

21) The current dominant assumption in management theory suggests that ________.
A) an organization 's success or failure is due to external forces outside managers ' control
B) managers ' roles are increasingly becoming peripheral and staff manage their own areas of expertise
C) managers are directly responsible for an organization 's success or failure
D) managers cannot significantly affect an organization 's performance because they constrained by the abilities of their employees

22) Elmo Research & Development has been going through a rough patch lately. Turnover has been high and employee morale is at an all-time low. Though employees and competitors hold management responsible for the decline, the CEO does not let the managers go or change the management style. Which of the following could explain this attitude?
A) The CEO holds the omnipotent view of management, which believes that external factors have a significant effect on

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