Management and Information Systems

Decent Essays
Management Information Systems: Managing the Digital Firm, 11e (Laudon/Laudon)
Chapter 1 Information Systems in Global Business Today

1) Internet advertising is growing at a rate of more than 25 percent a year.
Answer: TRUE

2) Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.
Answer: TRUE

3) A fully digital firm produces only digital goods or services.
Answer: FALSE

4) A business model describes how a company produces, delivers, and sells a product or service to create wealth.
Answer: TRUE

5) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the
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B) improved decision making.
C) improved efficiency.
D) customer and supplier intimacy.
Answer: B

26) The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?
A) improved efficiency
B) customer and supplier intimacy
C) survival
D) competitive advantage
Answer: C

27) An information system can be defined technically as a set of interrelated components that collect, process, store, and distribute information to support
A) decision making and control in an organization.
B) communications and data flow.
C) managers analyzing the organization's raw data.
D) the creation of new products and services.
Answer: A

28) The three activities in an information system that produce the information organizations use to control operations are
A) information retrieval, research, and analysis.
B) input, output, and feedback.
C) input, processing, and output.
D) data analysis, processing, and feedback.
Answer: C

29) Order data for baseball tickets and bar code data are examples of
A) raw input.
B) raw output.
C) customer and product data.
D) sales information.
Answer: A

30) The average number of tickets sold daily online is an example of
A) input.
B) raw data.
C) meaningful information.
D) feedback.
Answer: C

31) Output
A) is feedback that has been processed to create meaningful information.
B) is information that is returned to appropriate members of
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