Management and Leadership Style

1139 Words Oct 11th, 2013 5 Pages
1. Controlling compares ____________ to see if goals are being achieved.

a.i. Actual performance to competitor performance
a.ii. Planned performance to standard performance
a.iii. Actual performance to planned performance
a.iv. Standard performance in ideal performance
2. For managers, communication can’t be overemphasized because ____________ requires communication.

a.i. Planning
a.ii. Decision-making
a.iii. Everything a manager does
a.iv. Supervising and monitoring employees

3. Which kind of control takes place before the actual work is carried out?

a.i. Feed forward
a.ii. Concurrent
a.iii. Feedback
a.iv. Recurrent

4. Jared’s boss encourages employees to participate in the decision-making process but does not
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Service organization ________.

Produce physical outputs only
Produce nonphysical outputs only
Require nonphysical inputs only
Produce physical and nonphysical outputs

25. Which communication sequence is correct?

Sender-encoding-channel-decoding-receiver
Sender-channel-medium-recoding-receiver
Sender-decoding-channel-encoding-receiver
Source-sender-encoding-encoding-receiver

26. Monica’s boss allows her any decision she thins is important on the spot without consulting anyone. Monica’s boss has this kind of leadership style.

Laissez-faire style
Democratic style
Hands on style
Automatic style

27. Ross can create web pages that are accessible only to remember of his organization on _____.

An interchange
An ethanol
A videoconfiguracion
An electronic data interchange

28. If a trait theory of leadership were true, then all leaders would possess____________.

Charisma
The same traits
Different traits
Seven traits

29. Setting goals definitely seems so ___.

Increases performance and motivation
Decreases motivation and performance
Increases motivation but not performance
Decreases performance but increase motivation

30. The _____ is the series of work actions that value to a product as it is being transformed from inputs to finished product.

Supply chain
Input chain
Output chain
Value chain

31. Which three needs are recognized