Management and Operations Management Theory

“Organizational Management and Leadership” defines planning as “the development of goals, which leads to the development of an overall strategy for achieving those goals. Planning can be performed at all levels of an organization. Supervisors are planning when a weekly work schedule is put together for hourly staff. Top executives are planning when they define the mission statement of the company and determine how the organization can maintain its competitive advantage.”

Per Satterlee, chapter eight of Organization Management and Leadership, is about operations management, which is how products or services are provided in the most efficient and effective way. “Operations management is the implementation of all the functions of management,” (Satterlee, p. 224). This includes where infrastructure may be built, where supplies and materials are obtained, production is scheduled, inventory is managed, and equipment is maintained.

Organizing: this is the management function of gathering and coordinating the different systems and departments to function properly and benefit the financial situation of the organization.

To accomplish the goals outlined during the planning phase managers need to link employees, responsibilities, and resources together through organisation. Henri Fayol stated that “To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”.

Planning refers to the management function that is linked to the what, how and when of performance. In other words, it is linked to the determination of future objectives and course of actions for their achievement (Agarwal, 1982). It includes

Planning: Planning is a systemized way of relating to the future. It is an attempt to mange the effects of external, uncontrollable factors on the firm’s strengths, weaknesses, objectives, and goals to attain a desired end.

The primary operations management activities include operational planning, designing of goods and services, resource planning and capacity management, quality control and inventory control affect the outcomes of customer contact with a company 's goods and services (Cordón, Sundtoft, & Seifert, 2013).

Organizing: this is the second part of the function of management. After planning has been made and ready to be executed, organization becomes an integral factor. It is difficult to compose until plans have been

Operations management function is focused mainly of production of goods and services and for this it needs support from other departments such as finance and marketing. The scope of operations management can vary from organization to organization. Operations function consist of interrelated activities that are directly focused on production and delivery of goods and services. Thus it can be present in manufacturing as well as service industry such as healthcare and

Organizing describes compiling the activities an agency or organization may offer and create a reporting structure for the administration. Strategies for success are set in place to create a hierarchy within an agency.

The function of planning is integral to the success of any organization and is typically achieved through the development and communication of the organization’s mission statement, vision statement, and future goal setting. To set those goals a manager must understand present realities and future contingencies for their organization, while creating a vision of the organization’s future (Boateng, Karikari, & Akafo, 2015 p. 103). Per Satterlee (2013), “the mission statement is the crucial first step of establishing the future direction of the organization. The vision statement explains the goals of how to achieve the mission. Policies, procedures, and rules are written and implemented

The organizing function of management deals with activities that result in the formal assignment of tasks and authority and a coordination of effort. Management staffs the work unit, trains employees, secures resources, and empowers the work group into a productive team. Organizing is the managerial function of arranging people and resources to work toward a goal. The purposes of organizing include but are not limited to determining the tasks to be performed in order to achieve objectives, dividing tasks into specific jobs, grouping jobs into departments, specifying reporting and authority relationships, delegating the authority necessary for task accomplishment, and allocating and deploying resources in a coordinated fashion.

Planning is considered to be a primary function of management. All organisations operate in a complex, dynamic and competitive business environment, and therefore, have to plan their actions without which they may not be able to survive.

Operation management is how the organization create and deliver services and products. In a simple word operation means is process or activities . every thing see around has produced by doing operation such as chairs ,car. The core function of operation management is three function .There are marketing function , the operation management function and products and services development function . essay I want to explain about the role of the marketing function and the operation management function of an organization and also about actual quality, customers' expectation , customer satisfaction and dissatisfaction .And finally I will explain about the important of coordination between the two business function.

Planning is a process that managers use to identify and select appropriate goals and courses of action for an organization. The cluster of decisions and actions that managers take to help an organization attain its goals is its strategy. Thus, planning is both a goal-making and a strategy-making process.