Manager Productivity Exam Essay

1100 Words Nov 10th, 2012 5 Pages
"Good Luck"

1. (30 pts.) For the project you have selected for this class, do the following:

a) Perform an Affinity analysis.

Method Labor Equipment Materials
Follow instructions Efficient Training Calibration Materials to be used
Understand the steps Product recognition The power to be used The structure or properties of the materials
Work plan Process recognition Period of time that will be used
Process to be worked The wellness of the employee

b) Do a Relationship Matrix for the Headers of the Affinity. Method Labor Equipment Materials 1 2 3 4 Output input
Method 1 X    3 0
Labor 2  X   1 2
Equipment 3 X  1 0
Materials 4   X 0 2

We have that there are 3 outputs on the method and 2 inputs
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The relationship with the customers can be applied, by receiving feedback in the service, let them know about changes and plans in the operations, and if there are some suggestions that can be taken from the customers, and can help the productivity and performance of the business operations. In the operation of the company, there are some continuous improvements, that can be applied, but the operation in essence is the same. It could have some points in the process that can be change and/ or improve, inside a cycle of changes.

3. (20 pts.) Contrast and compare the keys to "New" management vs. the "Traditional" management techniques. Do you consider yourself a "New" manager, a "Traditional" manager, or somewhere in-between? Explain your answer.

TRADITIONAL MANAGER’S DUTIES
Knowing all the answers
Solving all the problems
Enforcing policies and procedures
Maintaining technical knowledge
Knowing the information
Working on repetitive tasks
Following the rules

NEW MANAGER’S DUTIES Has a fresh and more realistic training in the new situations/ scenarios. Has the capacity to get into some old tendencies in new ones. Adjust old methods with new methods Create and make techniques of existing procedures. Participate in all training with others Less “fire-fighting” More responsibility to teams Cross functional processes All processes assigned to a team New roles for teams members

I consider

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