Hacettepe Üniversitesi Eğitim Fakültesi Dergisi 13: 9-20 [1997}
MANAGERIAL ROLES APPROACH AND THE PROMINENT STUDY OF HENRY MINTZBERG AND SOME EMPIRICAL STUDIES UPON THE PRINCIPALS WORK
Berrin Burgaz.
ABSTRACI ': The aims of this paper are to present the Managerial Roles Approach which is one of the ways used in analysing managerial work; to offer the results of Henry Mintzberg 's outstanding study in which he analysed the managerial work by using the descriptive research method and stmctured observation technique; to exhibit same findings of empirical studies carried out in the field of educational administration with the same method and technique. KEY WORDS: Managerial Roles Approach, The WorkActivity School, Managerial work
in
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Prof. Dr. Berrin Burgaz, Hacettepe University, pervision, Planning and Eeonomics of Edueation.
Departement
of Edueational
Scienees,
Division of Edueational
Administration,
Su-
10
Berrin Burgaz
J. of [Ed. 13
Figure 1. Approaches
CHARACTERlSTICS/ CONTRIBımONS EMPIRICAL,
to Management
ILLUSTRATION
LIMITATIONS OR CASE, APPROACH
Studies experience through cases. Identifies successes and faHure
Situations are all different. No attempt to identify principles. Limited value for developing management theory . INTERPERSONAL BEHAVIOUR APPROACH Ignores planning, organising and controlling. Psychological training is not enough to become an effective manager. GROUP BEHAVIOUR APPROACH
Of ten not integrated with management concepts, principles, theory, and techniques. Need for doser integration with organisation structure design, staffing, planning and controlling. SOCIAl.. SYSTEMS APPROACH
Focus on interpersonal behaviour, human relations, leadership and motivation. Based on individual psychology Emphasis on behaviour of people in groups. Based on sociology and social psychology. Primarily study of group behaviour patterns. The study of large groups is often called "organisation behaviour".
FOCUS
OF STUDY
Study of a ,roup
Study af "DU,,_ ını.r.etin, with ..ch Other
CO-OPERATIVE
Concerned with both interpersonal and group behavioural aspects leading to a system co-operation. Expanded
Asforthe word ‘management’, there has been long debate about its meaning. For our purpose, we take the perspective of the functions that managers
Organisational behaviour is described as 'A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organisations, for the purpose of applying such knowledge towards improving an organisations effectiveness.'
According to our text, Henry Mintzberg created three managerial roles. These roles include interpersonal, information, and decisions roles. The interpersonal role requires a figurehead, leader, and a liaison. Informational roles require monitor, disseminator, and a spokesperson. Or in other words, informational roles involve "collecting, receiving, and disseminating information" (Pg 11). Decision roles need an entrepreneur, disturbance handler, resource allocator, and negotiators. According to Mintzberg, decisional roles should involve thinking and doing.
Maintaining classical management approaches such as supervisory levels with clearly distinguishable and segmented organisation positions, responsibilities and roles and the appraisal, reward and sanction and of individuals based on achievement of work standards. Behavioural management approaches of Crowe Howarth include
Organizational psychology is the study of a formal organization and how individuals and groups act within that organization; in other words, the scientific study of the workplace. The goal of organizational psychology is to help organizations function the best way possible. This is achieved by helping people understand their interactions with each other and create an environment where everyone can work together to accomplish important goals. When an organization is successful, the employees have better job satisfaction. In turn, this creates better productivity which allows products and services to be produced at a
We then look at the role of manager in terms of position within the organisation, explore different structures and the impact this has on the management role.
Stephen P. Robbins (2003. pp.8), defines it as “a field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an
The aim of this unit is to give learners an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace.
Organisational Behaviour (OB) is the study of human behaviour in an organisation. It is a multidisciplinary field devoted to the understanding individual and group behaviour, interpersonal processes and organisational dynamics. OB is important to all management functions, roles and skills. Since organisations are built up levels - individual, group and an organizational system as a whole, it is important for managers to understand human behaviour in order to meet the organizations overall goals. I found several key learning areas that are meaningful, interesting and relevant to my work over the course of studying this unit. These key learning areas have not only expanded and improved my view of organisational behaviour but they also have
The classical management theory focuses on finding the “one best way” to accomplish and manage task (p.37,2008. W.Plunkett, R. Attner, G. Allen). The behavioral management theory recognizes employees as individuals with real human needs. It is very important for the manager to establish trusted relationships and value his/her
Since Fayol left his general manager office, separated management from business operation and studied it, management has become an independent subject. A number of academics and entrepreneurs are desirous to find what management is and how to be a successful manager. Therefore, through varied approaches, many different views about management has been appearing such as Fayol’s function theory (1949) which based on his owe managing experience and Mintzberg’s 10 roles theory (1973) which came from observing five chief-executive officers. Furthermore, Mintzberg regarded Fayol’s theory as “folklore”. It seems that Fayol’s theory has been made redundant by Mintzberg’s study. The purpose of this paper, however, is to present that
General Statement: Management principles are concerned mostly with human behavior which cannot be tested under controlled conditions i.e., a laboratory. Human behavior is always unpredictable. So, management principles are not as exact as the principles of physical science. In this way, the management
The paper will explore different theories of Management, include Henri Fayol and Henry Mintzberg. This section of this paper provides an overview of functions, roles and skills required of a manager. What is Management? Management can define as the process of reaching organisational goals by working with and through people and other organisational resources. (Management Innovation, 2008).
It is controversy issue and a subject for discussion. The concept of Management is wider subject but we are going to focus on two notable aspects, which have the most obvious part of the diversities in management. These two are aspects are
objectives but also the non-tangible goals and objectives such as completing the project on time and without any overrun.