Managerial Roles

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Managerial Roles (Chris van Overveen - Senior Consultant Trimitra Consultants) To meet the many demands of performing their functions, managers assume multiple roles. A role is an organized set of behaviors. Henry Mintzberg has identified ten roles common to the work of all managers. The ten roles are divided into three groups: interpersonal, informational, and decisional. The informational roles link all managerial work together. The interpersonal roles ensure that information is provided. The decisional roles make significant use of the information. The performance of managerial roles and the requirements of these roles can be played at different times by the same manager and to different degrees depending on the level and…show more content…
In a sense therefore they act as evaluation criteria for assessing the performance of a manager in his/her role. • Figurehead. Social, inspirational, legal and ceremonial duties must be carried out. The manager is a symbol and must be on-hand for people/agencies that will only deal with him/her because of status and authority. • The leader role This is at the heart of the manager-subordinate relationship and managerial power and pervasive where subordinates are involved even where perhaps the relationship is not directly interpersonal. The manager • defines the structures and environments within which sub-ordinates work and are motivated. • oversees and questions activities to keep them alert. • selects, encourages, promotes and disciplines. • tries to balance subordinate and organisational needs for efficient operations. • Liaison: This is the manager as an information and communication centre. It is vital to build up favours. Networking skills to shape maintain internal and external contacts for information exchange are essential. These ontacts give access to "databases"- facts, requirements, probabilities. • As 'monitor' - the manager seeks/receives information from many sources to evaluate
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