Managing A Global Team : Greg James At Sun Microsystems, Inc. Essay

Trust defines the ability to create a cohesive team in the first principle of mission command. Lack of trust between commanders, subordinates and peers develops a lack of confidence in everyone’s ability to accomplish

Some of the lack of trust stems from the behavior of the team in the past and their lack of

2. “Trust can actually encourage disagreement and conflict among team members.”  Explain why this could be the case.

Trust- should be slowly built up across team members, through developing confidence in each other’s competence and reliability. Trusting individuals are willing to share their knowledge and skills without fear of being diminished or exploited.

In this book, trust is defined as “one’s willingness to be vulnerable to another based on the confidence that the other is benevolent, honest, open, reliable, and competent.” (page xiii) The author recognizes that trust is complex and dynamic. She views trust as the “lubricant” that greases the machinery of the organization. Trust is particularly important where parties are interdependent, or the “interests of one party cannot be achieve without reliance upon another.” In schools “teachers and principals are

In the case “Managing a Global Team: Greg James at Sun Microsystems, Inc. Tsedal Neeley states that lack of inappropriate communication, leadership and decision-making is root of the crisis of HS Holdings. Generally, cultural diversity is based on many things one being the idea that certain characteristics should not be completely disregarded but regulated and valued as important. With this in view, diverse cultural issues can result in organizational problems. First, we must view your techniques to manage your global team and recognize the primary root of the problems. Secondly, you will need to identify who should be responsible for the crisis of HS Holdings because of miscommunication and inefficient leadership. Thirdly, defining roles and job descriptions is extremely important in an open work environment and

In collaboration, all parts of the team are working together to achieve the same mission. Collaboration builds espirit de corps, which is directly connected to mutual trust. Research shows that teams with a higher sense of espirit de corps trust each other more. They have a sense of comradeship. These teams know that each individual is going to pull their own weight and do what they need to do in order to accomplish a mission. This heightens teamwork, as team members are more inclined to collaborate with each other. A leader must also get to know their subordinates individually. When each person feels like their leader has their best interest in mind, this fosters a climate that develops mutual trust and shared understanding. Through all these concepts, the leader may establish a climate which continues the development of trust and understanding between leaders and subordinates produced through the distributive and collaborative leadership process.

She is expected to build a system that demonstrates trust, understands conflict, commits to collective decision making, and have the ability to hold one another accountable for the betterment of the company. Furthermore, Lencioni incorporates his real life theory the five dysfunctions of a team, into the fable in hopes to persuade the reader to use his methods in real world scenarios. Moreover, Lencioni then describes the five levels of dysfunctions in depth supporting his stance that teamwork is the most important aspect of any successful business. “Teamwork comes down to the mastering of set behaviors that are once theoretically uncomplicated, trust.” (Lencioni, 2002, pg. 21) Furthermore, inspiring the first team dysfunction in absences of trust. The absence of trust ultimately stems from a team being unable to open up to one another about their strengths and weaknesses. “Trust is the foundation of real teamwork and failure also referring the failure on the part of the team members to open up to one another.” (Lencioni, 2002, pg. 42) Furthermore, supporting the authors purpose of the fable, in which is, success depends being committed to enforcing

Absence of trust (among team members) - this is where the team members is not open with one another and their unwillingness to be vulnerable. Not open with one another about mistakes and weaknesses makes it impossible to build trust in a team.

The purpose of this assignment requires consideration of how to develop and maintain trust at work, as well as how teams are built within the workplace and what effects and concerns a manager needs to be aware of.

Following spring break, varsity team members became unhappy and critical of one another. These behaviors were an early indication of a lack of trust needed to be addressed immediately. Trust is paramount in crew. It is important for team members to trust others to correct mistakes, allowing the boat to regain balance and maximum speed (Snook & Polzer, 2004). The early lack of trust among Varsity team members later resulted in a fear of conflict, lack of commitment, avoidance of accountability, and inattention to results by team members. This was verified by a diagnostic tool described Lencioni’s book The Five Dysfunctions of a Team. In order to have been successful, the Varsity team would have to trust one another, engage in unfiltered conflict around team issues, commit to decisions and plans of action, hold one another accountable, and focus on the achievement of collective results (Lencioni, 2002).

I should set the vision and clarify the team path throughout the course. I was now forced to speak and express myself and retain the balance between seriousness and feelings, expectations and challenges, opportunities and relationships. Leading a virtual team is intricate compared to traditional team. It required you to read what is hidden between the lines and the unspoken language. It forced me to change from a regular silent voice in the team to be the spoken voice. The highest challenge for me during this case study is to deal with “vague communication”. In traditional face to face team you can read the members facial expression that could give you a hint of their unspoken word, however in a virtual team the unspoken language is difficult to be grasped. Furthermore, because of my tight schedule, I found it very annoying to wait not only for hours to get a reply from the team but sometime I waited many days to get a response for a massage or an email. This was the most annoying thing as you don’t know the other members situations and excuses. According to Sheila Heen,” Difficult conversations are difficult because they can change the way people see us and the way we see ourselves, we want to be perceived as agreeable, but we aren’t always agreeable. And that’s

In the case “Managing a Global Team: Greg James at Sun Microsystems, Inc. Tsedal Neeley states that lack of inappropriate communication, leadership and decision-making is root of the crisis of HS Holdings. Overall, cultural diversity is based on the idea that cultural identities should not be discarded or ignored but rather maintained and valued. In view of this, diverse cultural differences can result in organizational problems. Firstly, identify your techniques to manage his global team and recognize the root of problems. Secondly, identify you should be responsible for the crisis of HS Holdings because of miscommunication and improper leadership. Thirdly, defining the important role of open work environment and diversity play in the case in order to focus on improvement of this two. Fourthly, finding out short-term development and long-term development for James to match solving organizational problem. At the end, summing all findings in a conclusion . Mentioning Greg, he is an unquestionable technical elites. After he earned a Bachelor of Science in Computer Engineering from Stanford University, he chose to work for the Sun Inc. Within four years, he had risen in the Data Protection and Recovery Department. Five years later, he achieved the Sun outstanding Manager award. (Neeley and Delong 5) Now, James works on a global team management position where he is struggling with team management. Within the team there was a lot of stress being built up

Thirdly, our communication skills were better enhanced and we were able to build up on our synergy levels. In such an environment where communication is open and free-flowing, people were able to bring in new ideas, concepts and attitudes which benefitted the entire group. The problem with ineffective communication, especially where diverse groups are involved is that issues such as stereotyping are bound to crop up. This, in turn, caused team members to become increasingly self-conscious and often kept to themselves for fear of being judged. Much to it, the aspect of self-disclosure becomes almost elusive because no one is willing to step out of their comfort zone and steer a relevant discussion to the project at hand. In a scenario whereby team members are free to talk and express their ideas and feelings without being judged, the fear of revealing one’s true self is diminished tremendously (Peri et al., 2000). This is because such an environment fosters trust, values and ethics. Contrary to this, an environment that is characterized by prejudices and presumptions about others disintegrates this trust and often results to reduced productivity among the members. Cooperation and trust are two aspects that often determine the overall performance of a group. Where there is trust, team players become

As illustrated in the article, “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)”, managing a global team is an intricate task that requires special and specific skills (Neely & Delong, 2009). Greg James, the Global Manager, at Sun Microsystems is faced with many layers of problems that have manifested with a crisis with HS Holdings. Greg uncovered more serious problems as he traveled across the globe to assess problems with HS Holdings. This predicament is illustrated by his statement to Lawry, one of the Vice Presidents at Sun Microsystems, “the issues are more complex than I realized” (Neely & Delong, p.4, 2009). He has realized that