As other operating costs are high, we intend to cut costs from labor side. Some jobs such as an accountant, designer, marketing and financial professors are performed by us – the management team. We only hire 15 employees for value added services: waiters, cooks, cook assistants, a receptionist, a dishwasher, and a cleaner. o Mr. Nguyen Tan Minh Triet is CEO. His responsibility is managing all operations in the restaurant such as signing contracts with suppliers, keeping contact with Government agencies, setting strategies for the whole company and many more. o Ms. Vo Thi Minh Khanh is Director. Her main duty is to manage all designing works (logo, brand name, decorating the restaurant and customizing themes, etc.) In addition, she also takes charge of the legal side of the business. Moreover, she also takes over Financial Manager. o Ms. Hoang Thi Khanh Nguyen is the Marketing Manager. Her jobs are doing market research, conducting new dishes and managing the customer database. o Ms. Bui Thi Kim Lien is a manager of Human Resources. Her responsibility is checking the quality of recruiting and training new employees. o Our service forces includes 15 employees:
We have 8 waiters for 2 shifts per normal day. In the weekends or special holidays such as New Year, Christmas, Valentines…8 waiters and waitress will work full time.
We have one receptionist. This person will do a job as a cashier too.
We have 2 cooks with 2 cook assistants for 2 shifts per normal day. During
As an employee co-ownership Waitress operates and calls its employees Partners. The employees have a say in sharing the profits and running the
One of the service user does cooking for himself twice a week in support of staff.
hours and days worked vary. 6-8 hours per day x 2-3 days a week totaling an average of 20 hours
The sales person along with the CEO are responsible for bringing in new business and the administrative assistant is responsible for processing payroll, accounting functions and providing general administrative support. All other employees are hired on a contractual basis and are always billable to one or multiple clients. The recruiting and labor strategy for this company allows for low over head costs and high productivity. They strive to hire mid-senior level individuals that have the ability to please the clients they serve and support internal functions when needed. Everyone who is hired has to be a team player and be able to work toward the companies goals.
Initially, the company will employ seven individuals plus the owner, but will add employees as the customer base grows.
Employee meals are monitored and employees are only allowed to have a meal that costs at maximum $2.50 and a manager must inspect all choices and initial the meal selection listed by employees on their time cards
Going out to eat at a fabulous restaurant can be a fun and interesting experience. The food will often be tasty, but the cost may be a deterrent from coming back more often. A great way to enjoy food that you like at a particular restaurant is to make a list of restaurant copycat recipes.
However, if you do not schedule enough people, then you could lose out on sales and customers are likely to get frustrated.
Dena Marshall, Interim Chief Operating Officer; She talks on the meeting and inform the CEO what is happening in GOSH and is responsible for everything what happen in the GOSH so every important information is inform to her.
The Office of the Chairman is responsible for the overall operation of the Company and implementing the policies set by the Board of Directors (Elliott 34). See Appendix B for the names and positions of top managers.
Even though they were growing fast, they faced few problems which include staffing and decrease in sales. Staffing has become a major issue in the company, since there were locations that have buildings but no employees. This problem in hiring the right employees that meets criteria of the
Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.
Role of the CEO Primary role of a CEO is to run the organization in an efficient manner to produce the desired results. He is expected to have a constructive relationship with the chairman and the directors
Companies like SingTel, Tangs, Singapore Airlines (SIA), and Banyan Tree had state out clearly in their annual reports the roles and responsibilities of their CEO and Chairman.