Managing Business Organization

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Q.1. Management As the world moves through the 21st Century, business is becoming more dependent upon professional managers, who can bring success to an organization. Issues such as globalization and decentralization add to the need for organization's to hire flexible managers capable of leading. A 21st century manager should possess three traits and utilize them to lead organizations: the ability to stimulate change, excellent planning capabilities, and ethics. A manager can be defined as “a person who works with and through other people by coordinating their work activities in order to achieve organisational goals” (Robbins, 2003). An organisations management hierarchy can be conventionally categorised in to three levels: the top,…show more content…
Henry Mintzberg stated that the diverse works of managers can be best described from their roles, and regarded his ten ‘managerial roles’ as successive of Henri Fayol’s managerial functions. These roles are divided into three conceptual categories, informational (managing by information), interpersonal (managing through people) and decisional (managing through action). Informational roles can be further divided into monitor, disseminator and spokesperson, while interpersonal roles divide into figurehead, leader and liaison. Decisional roles subdivide into entrepreneur, disturbance handler, resource allocator and negotiator (Robbins et al., 2003).
Along the organisational hierarchy a top manager may regularly put more emphasis on the roles of spokesperson, figurehead, and negotiator. However, the emergence of new competitors may require more attention on the monitor role, or a severe decline in the employee morale may indicate that the CEO has to put more weight on the leader role. A marketing manager may focus on interpersonal roles because of the importance of personal contacts in the marketing process, whereas a financial manager is more likely to emphasis on decisional roles such as resource allocator and negotiator.
There’s a higher chance of conflict occurrence within an organisation in a multicultural or politically unstable environment,
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