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Managing Change at SLMC Essay

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If organizations are to thrive and be sustaining, they need to respond to the dynamics of their environment with change. However, change is not a singular event with an isolated focus (Spector, 2007). Effective strategic renewal is a combination of “the three faces of change”—turnaround, which targets costs; technology, which targets internal process; and behavioral, which targets employee actions and interactions (Spector, 2007). In a discussion on change management, particularly management-by-control versus management-by-shaping, Palmer, et al. (2009) draw a similar conclusion that “organizations and human systems are complex and evolving and therefore cannot be reduced to a single, linear objective of maximizing shareholder …show more content…

Next, the new leadership team at Sloans recognized that the employees needed to believe that they were part of a team. Mutual engagement allows employees to participate in designing the changes and making the changes (Emergence Consulting, 06). This helped the employees feel more comfortable with the change by allowing them to experience a certain degree of control, therefore, eliminating the unknown. The empowerment and participation of employees is motivational because it meets the human need for autonomy, responsibility, challenge, esteem, social interaction, and personal development (Hofler, 2009). Sloans created effective downward communication by constantly communicating the company’s vision through multiple channels, which helped employees understand the significance of the organization’s purpose. Furthermore, the collaborative effort used in creating the mission created and allowed for good upward communication, which enabled employees to realize that the company’s leadership valued their knowledge and opinions. This upward communication was important, because successful organizations need good upward communication (Kotter, 1996).
By utilizing employee participation and a good communication plan Sloans created a behavioral model for how the business would respond to the shift in organizational strategy in order to achieve and maintain outstanding performance. Next, the organization

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