Managing Change in the Dollar Tree Organization

Dollar Tree believes the “acquisition will extend our reach to low-income customers while strengthening and diversifying our footprint (Peralta, 2015, para. 4). The combination would “operate more than 13,000 stores in 48 states and five Canadian provinces, with sales exceeding $19 billion annually and over 145,000 associates” (Guiler, 2015, para.9).

Organizational or corporate culture is the widely shared values within an organization that foster unity and cooperation to achieve common goals. The key to a productive culture is mutual trust. Organizations receive trust by giving it. Top companies stress high moral and ethical values such as honesty, reliability, fairness, environmental protection and social involvement.

The daily routine at Dollar Tree Inc. is very basic and is usually minimally manned. Problems such as stray items, wrong inventory and cash drawer mismatch arise due to employees not having the proper training.

Dollar Tree operates as a Public trading company in NASDAQ (DLTR) as S&P 400 component. With over 13, 851 discount variety retail store (5, 954 under the Dollar Tree, Dollar Tree Canada, Deals and Dollar Tree Deals brands) ten distribution centers in the United States and two in Canada and a Store Support Center in Chesapeake, Virginia.

Dollar Tree, Inc. is an American-based chain of discount variety stores, selling every item for one dollar or less. The company’s headquarters is in Chesapeake, Virginia and operates more than four thousand stores throughout the United Sates (DollarTree, Web). Its stores are supported by a national logistics network of nine distribution centers. The enterprise operates one dollar stores under the name Dollar Bills and Dollar Tree. The Enterprise also operates a multi-price-point variety chain under the name Deal$. Dollar Tree company competes in the low-end and dollar store with the national chains Big Lots, Dollar General, Family Dollar together with other regional stores like Fred’s and Mary, 99 Cents Only Stores and many other independent dollar stores nationwide (Adam, 2011, Web).

Dollar Tree is an American chain of discounted items in many varieties that sells for$1 or less. They are the largest single priced retailer. Dollar Tree carries items that are used as consumable, variety categories and seasonal. You can shop at any Dollar Tree and find items such as health and beauty care, household consumables, home decor, office and school supplies, party supplies, toys, floral supplies, kitchenware and cutlery, and seasonal merchandise, paper products and chemicals products, candy, food and frozen and refrigerated foods, and soft lines. Dollar Tree has everything you need for every day, every holiday, and every occasion. Dollar Tree is so large that they have a total of 4,992 stores in the 48 States and has 10 distribution centers across the US. There is probably a Dollar Tree right down the road from where you stay. Dollar Tree is very considerate of their customers. They want to make sure that when the customers come into the store to shop that they are having fun while doing so. They understand about placing their customers’ and shareholders needs and want first to better position themselves in the future and to keep ahead of their competitors. Dollar Tree has a strong market position because it is the largest single priced retailer that makes as strong as they are, and with the integration of the Family Dollars stores, Dollar Tree future is looking mighty bright. Dollar Tree wants to continue to improve in their sales year after year. After the

Organizational culture is the stable beliefs, values, and assumptions shared by a group of people. I used to work at a bar and there was a shared understanding between the servers and bartenders. The bartenders were the managers, and each manager had their style of how the bar was ran each night. The servers had their system of who get what section, but they also had to follow the style of each bartender. The instrumental purpose of our organizational culture was influenced by who was managing the bar each night. There were some bartenders who did not like being bothered with questions from the servers and there were some who were nice and helpful. The bartenders that did not care, influenced the servers by letting them choose who had each section, deciding who had to clean and stock, and who was able to leave and at what times.

Change model is called transtheoretical Model (RHIhub, 2017). Change model crucial to evaluating companies, communities or an individual. The model also clarifies how a business, community or individual can incorporates new management, objectives, and programs at changeable levels (RHIhub, 2017). In which, change model different intervention level are implemented to assist with progress. According to RHIhub (2017), “These stages include:

Dollar Tree is company that operates in the discount retail industry. Dollar Tree has a significant history of acquiring competitors in order to expand its operations (Parnell, 2014). This growth strategy has resulted in satisfactory performance in the past, but the company is now approaching the point that industry concentration may alert unwanted attention from anti-trust regulators. It is therefore unclear how Dollar Tree can continue its massive growth through further horizontal integration.

In 2015, Dollar Tree finalized its acquisition of the Family Dollar brand chain (Thomas, 2015). Per Thomas (2015), the combining of these two brands will give the organization more than 13,000 stores in 48 states and five of the Canadian provinces and allow them to be a multi-price point retail chain. Dollar Tree CEO Bob Sasser was quoted as saying “This is a transformational opportunity for our business to offer a broader, more compelling merchandise assortment, with greater value, to a wider array of customers” (Thomas, 2015). Another change that has been noted is that the size of the Dollar Tree stores is getting bigger. They are placing themselves in stores with more square footage so that they can offer more products and incorporate food items into their offerings. Even with combining of the two brands and expanding their store size, Dollar Tree corporation is still facing

Dollar Tree was originally a part of K&K toys, but grew to the point that the original company was divested in order to focus all efforts on growing the dollar store business, and that has proven to be an extremely intelligent maneuver (Parnell, 2014). Thru a series of acquisitions and internal growth, Dollar Tree has become a Fortune 500 company and their July purchase of Family Dollar resulted in a major retailer with 13,600 stores in forty eight states and five Canadian provinces (Dollar Tree, 2015a, Dollar Tree, 2015b). By opening more than two hundred and sixty stores since July of this year, Dollar Tree shows their intention to continue to grow their market share with a targeted approach focusing on low and lower middle income customers.

Organizational or corporate culture is the widely shared values within an organization that foster unity and cooperation to achieve common goals. The key to a productive culture is mutual trust. Organizations receive trust by giving it. Top companies stress high moral and ethical values such as honesty, reliability, fairness, environmental protection and social involvement.

Dollar Tree Stores, Inc. is the largest retailer among low-price convenient variety stores in the United States. Placing all of their merchandise at the one dollar or less price range, the company’s stores offers a wide variety of general goods, including food, housewares, health and beauty products, hardware, cleaning supplies, and many other consumer items. As of 2004, Dollar Tree had over 2,500 stores operating in 47 states. Because of its purchasing power – buying products in huge quantities, Dollar Tree is able to provide its customers a wide variety of products for just one

Organization culture is the matter that holds a company intact. This is what makes each

In today’s economy I see business like Wal-Mart, McDonalds, and HEB Grocery is always making changes. Changes in organizations like these are challenging aspect to implement. If an organization applies strategies and they do not yield the expected result for a successful operation, it is important to change and try out new ways. It is the organization responsibility to implement the change. The major challenges that change faces include resistance and strategies to incorporate the new ways of operation. Failure to adopt new strategies results from the failure to implement the changes successfully. It is therefore important to ensure that an appropriate change model is used to ensure that the changes are embraced by the organization.