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Managing Conflict On The Workplace Essay

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Keller Graduate School of Management Managing Conflict in the Workplace Collaborative Case Analysis: Scenario 1 team 3 Professor George Watson By Ali Azam Rasel Conflict Issue: Conflict raise when one party makes dis agreement with other party or make reply with negative impact. One party thinks he or she is right while other party thinks absolutely wrong. For this particular case analysis I can say Joe was working as an Assistant Manager which is management level job position. To performing this kind of job leadership role is required. Joe had significantly personal issues such as his school and family time due to his wife pregnancy. There was management pressure from Jim how to improve customer service, hiring new people to fill-ups. From Jim side he wanted to more productivity and expectations was too high. From Joe’s side he was in conflict how he can ask for time off while Jim was giving more work. Joe was hesitated to ask Jim about the time off. So Joe’s mind was upset and he was thinking about his family and his study. His behavior was not good with other coworker because his depressions. Lack of understanding was another issue. The problem was for the Jose he never try to talk with Jim openly he was thinking Jim may be not happy if he ask for time off for his wife and school. He was thinking Jim may not listen or trust him about his situation. Depression: For this case Joe was not able to tell his boss about this personal problem about his wife

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