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Managing Conflict and Negotiating Effectively Essay

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Managing Conflict and Negotiating Effectively Managing conflict is something that as individuals we experience on a daily basis. Conflict may be in work, school, home, and even within ourselves. What I think individuals have trouble with and do not understand is how to deal with conflict in an effective way or to avoid conflict. I have always believed that not everything are meant to tangle over sometimes to avoid issues it is best to go with the flow as long as it is not a life-threatening situation. Most of the time individuals think differently, act differently, and want different things in life and in an organization. When these differences come about it is important to have a strong leader who can determine what is more important …show more content…

Perceptions- people perceive differences in the severity, causes and consequences of problems. Power- conflicts can arise when people try to make others change their actions or to gain an unfair advantage. Values- values are beliefs or principles we consider to be very important. Feelings and emotions- conflict can occur because people ignore their own or other feelings and emotions. (http://www.ctic.purdue.edu/KYW/Brochures/manageConflict.html) Levels of Conflict Four basic levels of conflict in organizations are intrapersonal (within an individual), interpersonal (between individuals), intragroup (within a group), and intergroup (between groups). Intrapersonal conflict occurs within an individual and usually involves some form of goal, cognitive, or affective conflict. Intrapersonal conflict is triggered when a person’s behavior will result in outcomes that are mutually exclusive. For example, involving change, such as returning to school, changing jobs or beginning or ending a relationship. Three basic types of intrapersonal goal conflict: 1) Approach-approach conflict means that an individual must choose two or more alternatives, each of which is expected to have a positive outcome. 2) Avoidance-avoidance conflict means that an individual must choose between two or more alternatives, each of which is expected to have a negative outcome. 3) Approach-avoidance conflict means that an individual must

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