Managing Conflict and Negotiating

2869 Words Dec 20th, 2006 12 Pages
Managing Conflict and Negotiating
Wherever choices exist, there is potential for disagreement. No matter what we major in, no matter where our career path takes us, inevitably, we all encounter conflict in some form. In today's highly competitive society, for an organization to be truly successful, it is imperative that the organization's leadership understands conflict and deals with it in the best way possible. Management's ability to recognize and accept divergence and their ability to employ various methods to resolve conflicts to produce positive results can make or break an organization. The more management understands and accepts this fact and manages conflict to benefit the company as a whole, the greater the chance of the
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Other work issues are unavoidable and there is no "fault" to speak of. There are times when certain job functions cast two employees in opposing roles. Internal and external pressure from management to do the job and complete certain tasks can lead to heighten sensitivity and vulnerability, which could spark conflicts between associates.
For example, the finance department in the organization might need to make drastic cuts to the budget while the HR department is in need of extra funds due to counter a shortage of recruits in a given field that year. Such problems are ideally resolved proper channels. In reality, if there are already interpersonal issues between employees when there is a legitimate conflict of interest in the workplace, these issues could be far more difficult to resolve since those involved might be less likely to compromise.
Cross cultural conflict can also be a factor in the workplace. The United States is an extremely diverse place, as a conglomeration of people from different races, religions, cultural backgrounds, personalities, educational experiences and learning styles. This diversification leads to more women, various ethnic groups, and immigrant workers working together in a more diverse tapestry of associates even when the corporation is located and operating only in the United States. In increasingly diverse corporate America, doing…