Managing Conflicts : Managing Conflict

Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole

A positive conflicts have a positive consequence, it helps in making better decision and to be aware of the external environment. Most of the time, the employees are affected by the magnitude of negative results. Leaders need to recognize the main six conditions that cause conflict in an organization which are interdependency, differentiation, scarce resources, incompatible goals, ambiguous rules and communication problem. Once the cause of the conflict is known leaders or employees could apply the five category model which are problem solving, forcing, yielding, avoidance and compromising tactics to resolve conflicts. In some situation, a third party might be involved to resolve a conflict as a mediation, arbitration or inquisition and use the conflict management approaches.

Organizational behavior plays a vital role in the success of an institution. It is essential for a leader to be knowledgeable on organizational behavior and how to manage conflict. Often times, conflict arises from the absence of or poor communication. Social media has become one of the leading means of communication.

Conflict does not always come from bad decisions, but it can also arise from disagreements over a wrong decision. De Clercq, Thongpapanl, and Dimov, 2008). Academy of Marketing Science report shows that companies who works toward goals and growth often encourage conflict to make the best decision. A conflict also brings the best out of employees as it allows them to be free and individuals bring their own unique ideas and experience. (Stravato and 12, 2014, p. 18). Also, it gives the individual team member the ability to act independently. Nevertheless, in order, this to work team members must maintain the strong relationship that allows them to work together effectively. This link with destructive conflict because destructive conflict tends to create inequality and unevenness of power. Often employees feel they are judged negatively, which leads them to lose focus and confidence. Also, employees experience frustration during the conflict as their voice doesn’t have value towards decision making therefore, they tend to avoid communication with co-workers which might create additional

Conflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people don't realize is that well-managed conflict can actually be a force for positive change.

Conflict and conflict management both play pivotal roles in all relationships, whether they are between friends, family, lovers, or coworkers. However, while most relationships have an abundance of conflict, the amount of properly implemented conflict management in all relationships is relatively low. This is especially surprising when you consider the sheer amount of research and counseling directed at managing conflict in constructive ways. Though the aforementioned services and research are of extremely high quality, the people who would benefit from them the most are either entirely unaware of their existence, associate them a negative stigma, or simply don 't have strong conflict management skills. I want to advocate the effectiveness of counseling programs available to help people in relationships resolve conflicts in a positive way, as well as explain some basic aspects of conflict management in a simple, easy to understand text.

A conflict within an organization occurs due miscommunications and differing beliefs, decisions, or actions. Conflicts can be very stressful and can create problems in the workplace if not resolved. Effective collaboration and teamwork are important for avoiding conflicts in any given organization or entity.

Conflict in the workplace is inevitable. Under normal circumstances, the conflict is due to different values, personality, opinions, and goals and needs human outbreak. Workplace seems to establish the value of differences and different points of view, which is what leads to specific conflicts.

Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of

|In Lesson 3 you will learn another communication skill that in conjunction with Empathic Listening and I Message will help you |

Learned- there is still a negative association with conflict. Reflects poorly on the supervisor when there is conflict but in reality it’s only negative when the supervisor or employee, depending on the situation does not address the conflict. Unresolved conflicts can negatively impact not only the employees involved but also the company. Unresolved conflicts result in negative impacts not only to the individual but also the company. Focus on the problem, not the person. Sometimes the conflict will be reoccurring or unresolvable to the satisfaction of both parties.

Conflict is a "state of disharmony brought about by differences of impulses, desires, or tendencies" (Rayeski & Bryant, 1994). Although many people and organizations view conflict as an activity that is usually negative and should be avoided, conflict is a natural result of people working

Conflict can be define as a part of our life. No matter where we are, sometimes we will have conflict to each other. The most common conflict I think is conversation among human. Conflict is inevitable and even desirable: “To work in an organization is to be in conflict. To take advantage of joint work requires conflict management” (Tjosvold 2008: 19). The function of managing an organization. The organization in management can be separate to some categories that is leading, organizing, controlling and planning. From the journal i do research before, conflict of a company usually happened when doing a project. It is not possible there is no conflict happened. The team of the people are from different background skills and norm. So, when

Conflict is a disagreement between two or more parties who perceive that they have incompatible concerns. An action by one party is perceived as preventing or interfering with the goals, needs, or actions of another party leads to conflict. Conflicts can arise due to a variety of organisational experiences, such as differences in the interpretation of facts, negative feelings, differences of values and philosophies, or disputes over shared resources (Hunsaker and Alessandra, 2008). From a personal experience, conflicts can also arise from the initiation or the execution of the process of change. In a period of change, employees might feel threatened by the changes being made, thus leading to a conflict with the management.

In this world every working organization is having its own conflicts and the way of managing that conflicts are also differ from others. Conflicts can become cause of stress for organization and for individual. There are different types of conflicts and several ways of resolving the conflicts. In this report, the conflicts of one working organization can be shown and the recommendations according to the “Blake and Mouton’s model of handling conflicts” to solve the conflicts of the organization.