Managing Cultural Diveristy

As we enter the new millenium, diversity in the workforce is rapidly increasing. Businesses and organizations are living up to the great melting pot image the United States has always been popular for. Employees now reflect a diversity of cultural perspectives, ethnic backgrounds, ages, genders, physical abilities, and levels of education. This wave of multiculturalism is here to stay and cannot be ignored. It is in need of attention in order to uphold the well-being and success of businesses and organizations all over the country.

When looking at diversity in the workplace, many people and companies encourage it. “Cultural diversity has become a defining characteristic of an increasing number of societies” (“Consequences of Cultural diversity” this should be the author and the date). They feel that it is a great thing to have diversity in the workplace, however, what some companies do not think about is the negative effects of having too much diversity in the workplace. “A workforce that has significant differences in ethnicity, race, religion, gender and other individual traits can produce negative effects, especially if not well-managed. These negative effects of diversity are understandable if the work culture does not support tolerance and acceptance of

The concept of diversity has broadened in scope in the recent past, evolving from the concept of mandated quotas and affirmative action, to the reality of a diverse workforce being capable of providing quantifiable business value. A variety of external factors have influenced the conceptual evolution of diversity within the workplace. For example, globalization of markets has provided the concept of diversity with an opportunity to demonstrate a clear competitive advantage. A native understanding of the cultural values, norms and business practices of a foreign market can give an organization a clear advantage over their competition. Another area where diversity offers advantages is in the

Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil

The term culture was defined over time by different scholars and writers. Though each one of them had his/her own dimensions and criteria in order to explain the word culture. Hofstede claimed in 1994: “[Culture] is the collective programming of the mind which distinguishes the members of one group or category of people from another.”( Spencer-Oatey 3). He considers culture as an aspect that distinguishes groups from others. Indeed, Matsumoto and Hofstede agreed that culture is a distinctive of a group of people. Matsumoto confirmed that : “ ... the set of attitudes, values, beliefs, and behaviors shared by a group of people, but different for each individual, communicated from one generation to the next.” (Spencer-Oatey 3). Also, Matsumoto added to what Hofstede has claimed, that even if culture is a common among a community, it is distinctive for each singular among the same community. All in all, what I wanted to explain is that a

One of the main advantages to having a diverse workplace is the synergy that occurs between people from different backgrounds, cultures and work values. Employees feel good about diversity that occurs naturally, instead of forcing diversity into the workplace. When diversity is the primary concern, members of nonminority groups sometimes feel excluded, and that minority groups are receiving preferential treatment. The opposition to diversity management manifests itself in many ways. The most detrimental is an employee who is resentful concerning diversity (Pros & Cons of Diversity). Drawing attention to a “problem” only makes it

In a career as a psychologist, it is typical to see a range of clients who come from different cultural backgrounds including ethnicity, race, and sexual orientation. To be a proficient psychologist, it is important to be knowledgeable and accepting of different cultural backgrounds. According the American Psychology Association manual and discussed in further depth by Weddings and Corsini (2014) there are guidelines set in place to ensure that a psychologist takes these cultural differences into consideration and they are prepared to handle the differences.

Diversity training is defined as a different set of plans intend to eliminating or decreasing discrimination, facilitating with assisting positive team’s communication and improving the skills, abilities, awareness, knowledge, and motivation of workers to interact with diverse members supporting self- disclosure and Intergroup communication. Diverse workforce represents the verity of business organizations. The impact of managing diversity is growing in business world. Effective diversity management is to hire the differences in age, culture, disability, economic background, ethnicity, religion beliefs, education, geographical background, gender, sexual orientation, education and to create a productive teamwork in which every employee feels appreciated, considerate, valued, where talents are fully utilized and in which organizational goals are achieved.

In today’s society there are many culturally diverse people in the workforce. Most organizations can no longer make the assumption that every employee has similar beliefs or expectations. When entering into the global marketplace, people are considered one of the most valuable resources to an organization’s success. A well-managed culturally diverse workforce has the potential to thrive if managed correctly; or if mismanaged, there can be devastating negative attributes. With great expectations, culturally diverse employees can foster positive outcomes in the workplace. A company’s acknowledgement to embrace diversity and change, and implement the value of management techniques are

Organizations have been becoming increasingly diverse in terms of gender, race, ethnicity, and nationality. This diversity brings substantial potential benefits such as better decision making, greater creativity and innovation, and more successful marketing to different types of customers. But, increasing cultural differences within a workforce also bring potential costs in higher turnovers, interpersonal conflicts, and communicational breakdowns. The utilities of diversity training and the essential managerial skills required for effectively managing diversity will also be discussed.

There are some advantages and Disadvantages that come with managing a diverse workforce of which management must be aware of to guide them in the decision making processes in the organization. They also reflect on the findings on the research conducted on the case companies.

In response to the growing diversity in the workforce around the world, many companies have instituted specific policies and programs to enhance recruitment, inclusion, promotion, and retention of employees who are different from the privileged echelons of society. The privileged groups may vary from one country to the next. The workforce of the world is a dynamic environment, and in order for this dynamism to be put to use for the benefit of organizations, they must develop an effective strategy for managing diversity. Global Diversity Management refers to the voluntary organizational actions that are designed to create greater inclusion of employees from various backgrounds into the formal and informal organizational

Kroeber and Kluckhohn (1962) identify over 150 scientific definitions of the concept of culture. Indeed, many authors have tried to define culture and this is why there are so many definitions and that a unique one is hard to find. First of all, Kroeber and Kluckholn (1952) assume that culture is a suite of patterns, implicit and explicit, “of and for behaviour acquired and transmitted by symbols, constituting the distinctive achievements of human groups, including their embodiments in artefacts” (p.47). Later, Hofstede adds that culture is “the collective programming of the mind which distinguishes the members of one category of people from another” (Hofstede, 1991, p.51). This definition is the most widely accepted one amongst practitioners. For Winthrop (1991), culture is the distinctive models of thoughts, actions and values that composed members of a society or a social group. In other words,

'Culture is the collective programming of the mind which distinguishes the members of one category of people from another.' (Hofstede, 1991)

In olden days, the managers considered culturally diverse workforce as a dangerous aspect of the organization, because at that time they could not properly manage the diverse workforce. But still now if the diverse employees are not effectively managed, they would provide serious disadvantages to the organization.