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Managing Motivation in a Difficult Economy -Organizational Behavior

Satisfactory Essays

“Organizational Behavior“

Case Study
“Managing Motivation in a Difficult Economy”

Question 1:
Based on the five management systems introduced by Claussen, the dependent and independent variables are as follows: Independent Variable * Age * Tenure * Management style * Area * Job satisfaction
Dependent Variable * Turnover rate * Sales & Profit * Employees productivity |
From above it can be noticed that there are different independent variables that affect the dependent variables.
Age has an impact on the turnover rate, sales and productivity; it has been perceived that older employees are more experienced, can provide better feedback, have a strong work ethic, commitment to quality, lower rate of …show more content…

Question 4:
a.
Although program V has been selected by the majority of stores (87) followed by program I (83 stores), but still this does not influence our conclusion on the effectiveness of the five introduced programs, the more important factors that need to be taken into consideration are the average turnover and profit.
When looking at the average turnover rate, program IV scored the lowest turnover rate 17%, followed by program V (scored 21%). Whereas when comparing the weekly profit per month, Program V scored the highest profit $14,000, followed by program IV $ 13,000.
Despite the fact that the monthly staff time cost for program V ($2,750) was much higher than the one related to program I, II and III, still program V managed to retain the highest net profit as shown in the below chart .

B.
Enabling Mangers to select their specific program, makes them feel more involved, engaged and participating in decision making which are considered as important elements for any job satisfaction.
On the other hand managers may have different objectives & views (bias) that could affect the intended results. If only one program has been chosen a clearer analysis could have been conducted, as for the current case the different variables are causing different results.
C.
Randomly assigning different conditions to the stores will omit any bias caused by managers due to their way of thinking that sometimes is not in line with their employees’

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