Managing Operations, Information, and Knowledge of Gate Gourmet

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Managing Operations, Information, and Knowledge of Gate Gourmet Words 3,000 TABLE OF CONTENTS Page Abstract 4 1.0 Introduction 5 2.0 About Gate Gourmet 5 3.0 Systems that enable efficient use of input resources and their impact on output of goods and services supplied by Gate Gourmet 6 3.1 Transformation Process 6 3.2 Production Techniques 6 1. Cuisine Sous-Vides 6 2. Hot Filling 6 3. Modified Atmosphere Packing 6 4. Food Safety Checks and Assurance Systems…show more content…
The company to improve their processes uses the ERP system and human tacit and implicit knowledge. In this part of study, all these activities are discussed with the case of Gate Gourmet. 2. About Gate Gourmet The Gate Group brand was introduced in early 2008 after several acquisitions after being founded in the year 1992. The company offers catering and last mile provisioning for airlines and railroads, lounges and business aviation. The company’s main force of secondary revenue is onboard retail operations (Gate gourmet). 3. Systems that enable efficient use of input resources and their impact on output of goods and services supplied by Gate Gourmet 1. Transformation Process It includes the processes, which converts the input to the output by adding value to the product. There are two categories of input resources i.e. transformed resources which are converted from input to the output and include materials and information, and transforming resources which helps to convert input to the output and include facilities like buildings, equipments, process technology and the staff (NSW Government). 2. The new production techniques are used by Gate Gourmet to provide the meals of restaurant quality and also manageable in terms of cost, quality, service and safety. These production techniques help in efficient use of input resources. 1. Cuisine Sous-Vides The

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