Managing People & Organisations

1668 Words Jun 7th, 2013 7 Pages
MANAGING PEOPLE AND ORGANISATIONS | OUTCOME 3 ASSESSMENT | |

Contents MANAGERIAL WORK 2 MAIN FEATURES 2 MEASURING MANAGERIAL PERFORMANCE 4 BEHAVIOURAL THEORY 5 McGREGOR, THEORY X & Y 5 LEADERSHIP THEORIES 6 SCOTIA EXPANSION & THEORIES OF LEADERSHIP 7

MANAGERIAL WORK
There are three different levels of management, the first being senior level management who are concerned with the strategic planning and decision making of the organisation. The decisions they make are usually very high risk and likely to affect the whole organisation.

Then there is the tactical level management or middle management who are responsible for ensuring the goals and objectives set by senior management are enforced. This level
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The review system is designed to be interactive and an on-going communication process between the management and will include activities such as: performance management and appraisals.

Performance management is concerned with ensuring the goals of the organisation are being consistently met. This does not only focus on the management performance but can be used to assess individual employees as well as the whole organisation. Performance management benefits the organisation as it ensures the effective delivery of the organisational goals. Organisational goals being met will then ultimately lead to greater benefits such as increased profits, motivated workforce, and improved control.

Appraisals are methods used to assess employee performance and productivity, these are also known as performance reviews. These appraisals are a chance to sit down with the employee on a one to one basis, evaluate their work, give feedback and plan for the future. Appraisals will give a clear indication of how well the employee is doing and what needs to be developed further.

Scotia should adapt these systems to ensure its staff are working effectively towards the strategic, operational and tactical goals of organisation and that the management are performing to the best of their abilities to ensure organisational development and
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