Managing People and Organisations
F84T 34
R.A.Piyumi Kalapana
CONTENTS
ACKNOWLEDGMENT
Foremost, I would like to express my sincere gratitude to my advisor Ms. Upekha Manamendra for the continuous support of create this report, for her patience, motivation, enthusiasm and immense knowledge. I could not have imagined having a better advisor and mentor for create my report.
Lastly, I offer my regards and blessings to all of those who supported me in any respect during the completion of the report.
R.A.Piyumi Kalpana
…show more content…
The company benefits from open systems theory because it takes into account modern cultural changes and needs.
4. Identify different stakeholders in the case study and explain their influence and interest.
Each stakeholder has a different criterion of responsiveness, because they have a different interest in the organization. Most organizations are similarly influenced by a variety of stakeholder groups. Investors, shareholders, employees, customers and suppliers are considered primary stakeholders, without whom the organization cannot survive. Other important stakeholders are the community, which have become increasing important in recent year.
In the Joy of Chocolate company has different type of stakeholders. Investors of this company are Leo Houmond and Hafiz Shan. They give their hands to develop the joy of chocolate company. This company employees are very bravely. They are working hard. This company financial team is collect their financial details very clearly. Company managers have different ideas for build the Joy of Chocolate Company.
All of the stakeholders are very bravely in this company.
Assessment task 2
1. Explain a content theory of motivation and a process theory of motivation and illustrate how they can explain actions of individual in the case study.
Content theory explains why human needs change with time. It includes the work of David McChelland, Abraham
Stakeholders can be defined as any person or group of people who have a significant interest in services provided, or who will be affected by any planned changes or decisions. Stakeholders can be internal or external. Internal stakeholders such as employees, managers, trade union members or departments. External stakeholders such as patients, customers or suppliers. A Primary stakeholders define the business and are vital to its continued existence. For example, the following are normally considered primary stakeholder groups. employees, shareholders or investors, customers, suppliers. Secondary stakeholders are those who may affect relationships with primary stakeholders. For example, policy maker may influence patients by suggesting that
If the company suffers then so do their pay cheques or they may possibly loose their jobs? All other employees of the company have the same influence and interest, just with less power over important decisions. Suzy’s customers have a big influence on her company, if they like the product and service, they will stay loyal and possibly buy more. Her suppliers have a big interest in the company as Suzy is buying from them, if the suppliers produce is good quality this influences the joy of chocolate in a good way. Where as if the produce is bad quality Suzy will loose business and probably change suppliers. Suzy’s customers are also stakeholders, if her customers don’t like her products then they will stop buying and sales will decrease. Another is the bank, they have an interest in the companies success because they want the loan payments on time every month, college is also a stakeholder, they have an interest in getting their students working placements to hopefully get them the experience they need and a possible career route as well as Suzy gaining educated employees.
John Lewis started in 1864 with a small drapers shop on Oxford St in London. John Lewis today is the largest co-owned and democratic company in UK. The John Lewis Partnership's reputation is founded on the uniqueness of its ownership structure and their commercial success. At the time of writing, the John Lewis Partnership has 1 manufacturing company, 1 farm, 26
It is important to explain first of all who are the stakeholders. They are the groups of people interested in a particular business organisation. They can be separated into internal, external stakeholders and connected stakeholders.. The internal stakeholders are the employees of an organisation as well as the managers.. Connected stakeholders are the retailers, distributors, customers, suppliers. External stakeholders are the government, the press as well as the pressure groups and local communities. The whole society can also be classified as an external stakeholder. The key stakeholders for the company are employees, competitors, environmental issues, government, suppliers, media, customers, financial institutions, shareholders and local communities.
Primary Stakeholders: Their interests are important to the success of business. They are directly influenced by the actions of the organization, either positively or negatively. Examples of primary stakeholders are clients, managers, team members and end users etc.
The organization of this book is made according to the functions of management. Managers are the ‗coordinators‘ in the organization. They are the individuals charged with examining the workflow, coordinating efforts, meeting goals and providing leadership. Chapter one of the book examines managers and management. It covers management theory and practice. Chapter two discuss planning functions in detail. Successful managers deal with foreseen problems, and unsuccessful manager‘s struggle with unforeseen problems. The difference lies in planning. The chapter three explores the organizational context in which managers operate. Organizing is important to managers because it is the means which they use to align work with resources, so that organizational plans and decisions can be made and carried out effectively. In Chapter four, we will first define the basic human resource management functions. Further, each of the elements in the staffing process is discussed in detail. Staffing is the process of attracting, developing, evaluating and compensating individuals at work. In fact the most important duties of human resource managers are to help the organization reach its goals through effective and efficient utilization of human resources. Chapter five discusses directing. Direction is telling people what to do and seeing that they do it to the best of their ability. The chapter six first describes
The companies most important stakeholders are the customers, employees, governments, shareholders, and suppliers. Customers are their stakeholders because without them the company is not going to survive. Every company in the business worlds needs customers so they can sell their products to them. Employees are most important because without them you can not be able to make a
Osland, et al. (2007) provide a good introduction to three basic motivational content theories. The first theory is Maslow’s Hierarchy of Needs that proposes man is motivated by a lack in the one or more of the five common needs. The needs that Maslow identifies are physiological, safety, social belonging, self-esteem, and self-actualization. Maslow believed that one fills needs from the most basic (like food and water) to the highest level (self-actualization). Maslow’s ideas are easy to relate to and attempt to provide an all-inclusive approach to the concept of motivation; however, there is little evidence to support the idea that man cannot have self-actualization without the other more basic needs first satisfied. The second content theory Osland, et al. discuss is McCelland’s learned needs. McCelland states that man is motivated by one of three things: achievement, power, or affiliation – or a mixture of the three. Each of these needs can possess a negative or positive connotation or implementation, but it is argued that people motivated by affiliation make better leaders. The third theory presented is McGregor’s Theory X and Theory Y. McGregor asserts that Theory X people or employees are inherently lazy and must be controlled and forced to act, whereas Theory Y people are self-controlled, motivated, and ambitious.
I would like to conclude by thanking all those who have been directly or indirectly associated in completion of my project work.
The purpose of this report is to evaluate all the enquiry methods, tools and processes used in carrying out the tasks for the Managing People in Organisations module. It will try to discuss the problems encountered during the research and enquiry process. It will also make attempt to give recommendations for future development of skills which have been identified in the report. By using analysis and reflection this report will try to outline all the major issues which have been highlighted by the student in producing assignments for the module. It will serve as a piece of work which can be used in the future to identify strengths and weaknesses, and guidance in writing future assignments.
Its rules and policies are the important factor for the modern organization in order to get success or to reached to the final destination.
McClelland had another content theory. The learned need theory of motivation had to do with learning concepts. He saw that the learned needs are for achievement, for affiliation and the need for power, he saw all these needs as learned. All the theories aim to explain what motivation is and how it relates to the work place.
Whether you are employed as a manager in a bank or as a director in a Government institution or as a supervisor in a supermarket or grocery store, or as a manager in a coffee shop or as a director of the Human Resources department in a private company, the common aspect here is the ‘responsibility of managing an effective workforce ie people’. In any field, the four important resources are men, material, machinery and money. Out of these, I believe that ‘men’ ie humans are the most important because they are the ones that effectively and strategically employ and use the other resources/factors of production.
Qualcomm portrays itself as a responsible global corporate citizen. Cutting edge research and product development is the life’s blood of Qualcomm. Unethical practices that infringe on the research and product development of competitors may be costly and detrimental to the sustainability of the
I also offer my thanks to Miss khansa irem for her valuable guidance and contribution in making my report meaningful and useful.