Mark&Spencer Case Study

Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. The core goal/objective of operations management it to maximise outputs while reducing and minimising the inputs required to achieve the desired results.

James, T. (2011) defines Operations Management as the management of the processes which aid production of goods and or services. This implies that all production activities must be coordinated well to ensure a lean process of resource management is adopted.

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

Operations Management explores the way organizations produce and distribute goods and services. Everything you wear, eat, sit on, use or read comes to you courtesy of the

The primary operations management activities include operational planning, designing of goods and services, resource planning and capacity management, quality control and inventory control affect the outcomes of customer contact with a company 's goods and services (Cordón, Sundtoft, & Seifert, 2013).

Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.

Chief Financial Officer (CFO) of ASCIANO LIMITED Company is most important role to run the company he/she work in the company as member of executive team. CFO is a business partner of CEO in the company and CFO has responsibility to provide an accurate report which based on present time and historical financial information of the company. CFO provides the critical financial and operational information to the CEO in the board of directors meeting and according to his/her company takes present and future financial decisions. He/she assess performance of the company beside equally the annual budget and company’s

First and foremost, it is important to know exactly what a CFO does and how he or she goes about doing it. The chief financial officer position is accountable for the administrative, financial, and

In a business the CFO makes sure money comes in and makes sure the companies not wasting any money. Still, the CFO

not prepared until order is placed. As in quality Sainsbury’s customer give recognition for the company in terms of fresh food, tasty food and safety of the environment. Sainsbury provides food at a reasonable price which attracts customers and opens stores to nearby neighbourhoods to provide easy access for customers.

The responsibilities that a CFO has and thus the qualities that are required of them are both relevant in dispensing the duties of a chief executive officer. For instance, it is the duty of the finance division to control profit and loss. If a chief financial officer is able to effectively turn a firm from making losses to making profits, then it is likely that the CFO will be adequate for overseeing the entire firm in the role of the chief executive officer. The department of finance also has many employees working under the chief financial officer. A CFO who is capable of managing the employees under them properly is a good candidate for the company’s top job(Fabich et al., 2012).Examples of CEOs with a background in finance are Charles L Szews of Oshkosh and Patricia Woertz of Archer Daniels Midland.

Operations management is generally described as the planning, arrangement, and control of activities that change raw materials or an organization's input into finished products and services. The overall activities covered by operations management include the creation, development, manufacture, and distribution of products. The concept also relates to various activities such as inventory control, controlling purchases, quality control, logistics, storage, and evaluation ("Operations Management in McDonalds", n.d.). Since operations management covers the entire operations in an organization, it mainly focuses on the efficiency and effectiveness of the firm's processes.

As a Chief Executive Officer, she will make the decisions, be responsible for the marketing area, production and organizing the staff working in the shop.

A case study on Marks and Spencer which includes: The company at present, Background of the Study, Case Background, Problem, SWOT Analysis, Alternative Courses of Action, Recommendation, Conclusion.

The scope of operations management ranges across the organization. Operations management people are involved in product and service design, process selection, selection and management of technology, design of work systems, location planning, facilities planning, and quality improvement of the organization 's products or services.