Market Basket: Executive Summary

Publix’s success can also be attributed to its characteristic of being employee-owned. This is through turning its servicemen such as cashiers, baggers, and bakers into the organizations largest shareholders (“Publix Grocery Store”, 2017, August 24). This is achieved by the tradition of awarding any employee that puts in 1000 work hours and one years’ service an extra 8.5 percent of their total pay in the form of Publix stock (“Publix Grocery Store”, 2017, August 24). This leads to Publix employees being the controlling shareholders garnering stakes of up to 80 percent, which is worth 16.6 billion (“Publix Grocery Store”, 2017, August 24). In each and every Publix store, there is a flowchart that shows which path an employee can take to attain a managerial position in the organization (“Publix Grocery Store”, 2017, August 24). This method is efficient since the leaders can tackle the challenges have experienced firsthand and work on how to better customer care from their previous experience with Publix customers.

A successful leader will be contagious within the organization. When you, the manager, are faced with change, whether it is changing a process or it is the higher management wants to lower their human capital, you are going to have to be the engine that drives your employees even if you are not involved in the decision making. Leaders must display strength and

The problem is that, while the market has changed beyond recognition, leadership has not. Many companies still use leadership styles and practices better suited to the boom years. For example, we found that nearly half the leaders in financial companies rely on a "directive or coercive" leadership style, compared to just one-third of leaders across all sectors.

Leadership is the elaboration of group inspiration. One person entrusted as leader can implore the aid, and support of supporters in the accomplishment of a common mission. According to Gurdjian, Halbeisen, and Lane “Becoming a more effective leader often requires changing behavior. But although most companies recognize that this also means adjusting underlying mind-sets, too often these organizations are reluctant to address the root causes of why leaders act the way they do” (Gurdjian, Halbeisen, and Lane, 2014) However, today abundant businesses engross importance on the improvement of leaders. Some of the ultimate leaders were formerly followers, such as in instructive businesses. One aspect as leaders many have to contemplate in striving

The RemyCake bakery created a cohesive team and an established clientele and became a staple within the community. Their exemplary customer service and the charismatic presence of their founders created a unique work and customer environment. However, with the recent retirement of the RemyCake bakery founder, a number of issues have arisen. Our Task Force identified the origin of their organizational issues. The following summary addresses and provides solutions for the RemyCake Bakery’s issues of ineffective leadership style, lack of organizational hierarchy, under-developed employee training program, and poor communication at all levels.

Another lawsuit filed in 2009 against Arthur T. caused Rafaela Evans to switch her allegiance from Arthur T. to Arthur S after the lawsuit was settled in June 2013. The allegiance shift caused a personal rift between Evans and Arthur T. and Evan’s vote switched the balance between the two cousins. When the time came for the board of directors to elect executives in 2014, Arthur T. was voted out. Although Rafaela Evans did not have the power on her own to fire Arthur T., this example of interpersonal conflict exemplifies how relationships between individuals can affect the grand scheme of organizations.

Market Basket opened the first store in Lowell, Massachusetts in 1916, and almost one hundred years later, the family owned and operated company has expanded its chain to seventy one supermarkets across Massachusetts, New Hampshire, and Maine. By all accounts, the grocery store chain has been very successful, generating four billion dollars in revenue in 2012, and making a profit of over 200 million. (Kohn, S. 8/1/2014 Market Basket Workers are Right; Retrieved from: www.wcvb.com) However, a change in leadership has brought on a temporary demise of the company, providing evidence that a great leader is the backbone upon which an organization thrives.

Managers within the Trader Joe organization have to identify whether the technique, skills or training for the crewmembers are impactful to the continued success of the business. Trader Joe’s has a Leadership Development Program where employees are “allowed to make their own decisions about store operations, including product mix and in-store displays” (Lewis, 2005, para. 33). A crewmember who is responsible, knowledgeable, and friendly is what makes the company excel over other like businesses such as Whole Foods or Albertson’s. Trader Joe’s is utilizing contingency thinking because the business has incorporated an environment where employee opinions are respected, and with the employees’ happy the customer is also happy.

THE ORGANIZATIONAL BEHAVIOR OF FOOD RETAILER TRADER JOE’S IS UNIQUE IN MANY WAYS. FROM OWNER, JOE COULOMBE, TO A STORE CLERK, THEY ALL HAVE THE SAME VISION IN MIND- TO SET THEMSELVES APART FROM THE REST. NOT FALLING INTO STEREOTYPICAL FOOD CHAINS, TRADER JOE’S DOES BUSINESS THEIR WAY. THIS MAKES THEM PERFECT AT BEING THEM. FROM INTERVIEW QUESTIONS TO JOB DESIGN, THEY ARE NOT YOUR STANDARD FOOD MARKET. THE SOCIAL CAPITAL IN WHICH MANAGEMENT IS CHOSEN, TO THE STORE’S ATMOSPHERE AND POSITIVE REINFORCEMENT FOR ALL EMPLOYEES ARE HAVE A PROVEN TRACK RECORD OF SUCCESS. ADDED WITH IMPECCABLE CUSTOMER SERVICE, THE ORGANIZATIONAL BEHAVIOR OF

The company’s structure was said to be an inverted pyramid : the customers and store managers on the top and the top management at the bottom. This showed how everyone’s beleifs and opinions were aligned towards customer satisfaction and extreme personal involvement with the customers and the store.

As a successful Fortune Fifty company, Lowe’s depends on great leaders to help the organization achieve its financial and organizational goals, motivate its extensive workforce, and build a culture where employees share and cultivate the purpose of the organization. While many great leaders, including Wheatley, Cashman, Peters, and others have written on the subject of leadership, the success of Lowe’s Companies has demonstrated that since 1946, it has been the home of many great leaders. By interviewing recognized leaders in key positions at Lowe’s, I hope to learn several valuable aspects of effective leadership, which I plan to incorporate in my personal leadership style.

Archie Norman was thirty-seven years old when he took over as chief executive of a supermarket chain, Asda. Before joining Asda, Norman had no previous experience in the grocery business. He had attended Harvard Business School MBA and had worked for the McKinsey consulting firm. When he took over Asda, it was in the brink of collapse. Asda had lost sight of its core customers, their competitors were gaining market share and Asda was nearly in $2 billion in debt. Norman was able to turn this struggling company around by exhorting an adaptive leadership. In the following paragraphs, I will analyze the five principles that leaders use to mobilize people to do adaptive work. I will share my own experience with a leader and how her leadership

The CEO of Zappos Tony Hsieh depends on two focus areas to manage a successful business, customer service and culture. Zappos commitment to the highest level of customer service is legendary in the industry. Hsieh believes that his organization could be prosperous, regardless of the product they are selling, based solely on the customer experience. The culture is the main foundation of Zappos, and that culture is built on fun and family, which is evident in the organizations ten core values (Zappos. 2016). This assignment will answer the case analysis questions regarding Tony Hsieh’s unique leadership style and how Zappos can have continued success under new leaders (Schermerhorn & Bachrach. 2015. p. 457).

High-performing organizations do not achieve their success through serendipity; success in the business world requires a planned and coordinated effort on the part of the workforce. This effort springs from abilities of an organization’s leaders. The entirety of the Business Policy Seminar has been an exercise in

Market Basket Analysis, also known as affinity analysis, is a technique to identify items likely to be purchased together. Market basket analysis is only one of the various possible functions that data mining tools can perform. This type of analysis connects to the findings of the retail sales data to allow the user to draw conclusions as to the relations between the products that are irrelevant at the first sight. Implementations of such decisions can lead to a major rise in sales and profits for the retailers. This can be done, for example by laying four products that are related in the nearly-located aisles, or by putting special offers for, let us say, soap on then packs of diapers. For instance, if you are in an