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Marketing Case Study Kerikeri Lodge

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Running Head: CASE STUDY: KERIKERI LODGE Case Study: Kerikeri Lodge Joanne Hart - #7 BUSI 3773 LeTourneau University Facts (Brief Summary) Kerikeri Lodge is a getaway adventure playground designed specifically to appeal to the very wealthy. It is located in the South Island region of New Zealand. The facility boasts a beautifully architected lodge, with spacious rooms with large windows to showcase the spectacular views of the paradise region. It is located on 28,000 hectares of original farmland, which has been converted into a game reserve with the introduction of deer, elk, chamois, and wapiti. Guests are provided with privacy and security, and very upscale treatment and service levels. Activities include …show more content…

The standards to compete in this market are very high, and each individual business has to develop and leverage its own unique differentiators. Specifically in New Zealand, there do not appear to be many competitors that offer the level of service and accommodation Kerikeri offer, however its customers have a choice of destinations world-wide. Many other destinations and high priced facilities already have an established name in excellent service and opulent surroundings. Threat of Substitutions The threat of substitutes is high. In this case substitutes are not considered based on a lower price, but by their potentially better performance or service. The wealthy target market for Kerikeri can likely afford any vacation destination they desire. However, they are not likely to sacrifice privacy, security, and excellent service. Kerikeri does have some unique offerings, but there is a variety of facilities willing to cater to the wealthy. Bargaining Power of Suppliers Kerikeri Lodge is not threatened by the bargaining power of suppliers. Kerikeri Lodge actually helps to pump additional revenue into the area and supports these suppliers of additional activities for its customers. The facility has been furnished with locally built trappings. Surrounding businesses such as the golf course and other tourist attractions are benefited by Kerikeri Lodge’s affluent customers. Bargaining Power of Buyers

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