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Marketing Management, 14e (Kotler/Keller) Chapter 6 Analyzing Consumer Markets

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Marketing Management, 14e (Kotler/Keller)
Chapter 6 Analyzing Consumer Markets

1) ________ is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.
A) Target marketing
B) Mind mapping
C) Consumer activism
D) Consumer behavior
E) Product differentiation
Answer: D
Page Ref: 151
Objective: 1
Difficulty: Easy

2) Which of the following would be the best illustration of a subculture?
A) a religion
B) a group of close friends
C) your university
D) a fraternity or sorority
E) your occupation
Answer: A
Page Ref: 153
Objective: 1
AACSB: Multicultural diversity
Difficulty: Moderate

3) The relatively homogeneous and …show more content…

A) orientation
B) procreation
C) immediacy
D) intimacy
E) reference
Answer: A
Page Ref: 154
Objective: 1
Difficulty: Moderate

11) The family in a buyers life consisting of parents and siblings is the ________.
A) family of procreation
B) family of influence
C) family of efficiency
D) family of orientation
E) purchasing family
Answer: D
Page Ref: 154
Objective: 1
Difficulty: Easy

12) When Gary was a high school student, he enjoyed rock music and regularly purchased hip clothing sported by his favorite rock band. However, five years later, when Gary became an accountant, his preference shifted toward formal clothing. Which of the following personal characteristics is likely to have had the most influence on Gary's preferences during his high school days?
A) education
B) age
C) income
D) gender
E) physiological needs
Answer: B
Page Ref: 155
Objective: 1
AACSB: Analytic skills
Difficulty: Moderate

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13) Marriage, childbirth, and divorce constitute the ________ that shape the consumption pattern of individuals.
A) psychological life cycle
B) product life cycle
C) social status
D) postpuberty cycles
E) critical life events
Answer: E
Page Ref: 156
Objective: 1
Difficulty: Moderate

14) Identify an economic circumstance that can greatly affect any product or brand choice.
A) retirement
B) values
C) lifestyle
D) borrowing power
E) relocation

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