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Marketing Success Of Group E

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The term ‘marketing success’ can be defined as the ability of a business to meet the needs and wants of consumers by providing goods and services that satisfy them (Marcousé et al: 2011:118). Marketing success is evaluated not only in terms of a business’s profit figures, but also how well the business is able to achieve their marketing objectives, carry out their market research and maintain a good relationship with its customers (Sutherland and Canwell: 2007:13). Group E is a business enterprise, which was involved in selling facial products such as facial masks. The group had clear objectives, which were achieved with the help of a marketing strategy. This essay will assess the marketing success of Group E. First, it will examine the …show more content…

Another factor that determined the success of the business enterprise was effective market research. Sutherland and Canwell (2007:13) define market research as the process of gathering data about customers in their target market. Data can be collected through primary or secondary research. Group E carried out primary research using questionnaires in order to find out customers needs and how often they use facial masks. Lewis and Trevitt (2000:401) define primary research as finding information first hand from customers. The use of primary research enabled the business to know what the customers wanted and to decide on what to sell which were facial masks.

The marketing mix was also another useful tool that determined the success of the business enterprise. Bagley et al (2011:264) define the marketing mix as a decision making tool for deciding how to manage customers’ relationship by providing goods and services to meet their required needs. Sutherland and Canwell (2007:13) point out that the marketing mix is a balance between the four main elements needed to carry out marketing strategy. The four elements include product, price, promotion and place. The use of these elements of the marketing mix had a great effect on the business success.

Group E, the business enterprise sold facial masks, which had both features and benefits. The features

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