Marks&Spencer development

Marks & Spencer is a large company listed on various stock markets, which a widely spread operations in many countries. The size of operations of the company and high reputation in the

Marks & Spencer (M&S) is one of the leading retailers of the United Kingdom; with 24 million customers its high quality clothing, food, home products, and financial services are proven to be very popular. The company was first set up by Michael Marks; where he was later joined by Tom Spencer in 1894 where they opened a small head office in Manchester and now in 2016 it has 914 stores throughout the UK and 468 across Europe, Asia and the Middle East employing 82,948 people.

CEO Johnson’s time with JC Penney’s was short lived and only lasted 17 months. The three core processes of business that he ignored was People, Strategy, and Operations. From the people aspect, he missed several key details. Johnson just assumed that people thought JC Penney’s prices were too high, so he lowered them and quit having sells (Tuttle, 2013). He also drove customers that had been shopping there for years away. With too many changes happening at one time, loyal customers did not agree with the changes and started shopping elsewhere.

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In the last part of the book, the author talks about small retailers and co-operators and their views regarding the monopolized retailers. This part also talks about the mass retailing business from a broader perspective. It turns out that the government did not want to intervene in the retail business and they were only able to bring in a tax reform for these big businesses. Even today, mass retailers still dominate the consumer landscape.

In recent years Tesco diversified its business greatly extended its business from food to non-fooditems .Originally Tesco stared

In September 2009, Julius Walls resigned from his position as CEO of Greyston Bakery. William Mistretta became the new CEO after Walls’ resignation. These two men were different in that one had more corporate business experience than the other. More specifically, William Mistretta had about 25 years of experience in corporate when he became CEO of Greyston. In comparison, Walls had only worked in a chocolate company and served on the board of Greyston as a marketing director. In my opinion, the transition from Walls to Mistretta should be a smooth transition for the corporation. According to the text, Walls strongly valued a task-oriented system based work environment. He seemed to know exactly what he wanted from his

In this process some people left the company because they didn't want to share the vision of the new managment but without a system thinking the change for new management would had been very difficult to move forward but time will

Marks and Spencer (M&S) p.l.c. is one of the largest retailers in the United Kingdom with a selling space of 12.5 million square feet, was established in 1884 as ‘Penny bazaar’. M&S sells clothing, food, footwear, gifts and home furnishings in its 760 stores around the world. The company’s wholly own and franchise stores operates in Europe, Hong Kong, Far East, Australia, Middle East, the Bahamas and Bermuda making a total of 34 countries.

This document/report throws light on the business environment of Marks and Spencers and the analysis of strategic position, strategic direction, success criteria and backed up by future recommendations for the company based on all the mentioned aspects. The frameworks used to analyse the company are:

Marks and Spencer Company is one of the biggest retailers in UK, which it has known by providing the finest qualities of goods and services including clothing, home product, foods and groceries. In currently, M&S Company operates 852 UK stores, 480 international stores and e-commerce platform includes approximately 83,069 employees, while M&S Company is one of the UK’s leading market positions in Menswear, Women-wear and Lingerie products (Mark and Spencer 2016.

To provide quality product, extensive menu of delicious foods, ensure customer awareness and loyalty and also have good publicity.

Marks & Spencer was once a top-of-the-line company in terms of its quality and selection. However, it is reported that the company has become" an out-of-date, uncompetitive blur on the UK stock market. The decline for Marks & Spencer began in the latter part of the 1990s and due to the pressure of a "changing economic demand causing Marks & Spencer to undergo continual business realignment"¦" (IBM, Ltd. 2005, p.1)

* Lack of flexibility. This means that they lack flexibility to start a new business or try a new store format compared to their main competitors.

Founded in 1884, Marks & Spencer gradually transformed itself from a small booth to a global department store company with multiple channels,