MAT 510 Case Study Statistical Thinking in Health Care
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Case Study 1: Statistical Thinking in Health Care
Due Week 4 and worth 150 points
Read the following case study.
Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already
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It's just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I'm thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course."
Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. "How to Teach Others to Apply Statistical Thinking." Quality Progress (June 1997): 67--80.
Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You'll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet and / or Strayer LRC to research articles on common problems or errors that pharmacies face. Your paper should address the following points:
1. Develop a process map about the prescription filling process for HMO's pharmacy, in which you specify the key problems that the HMO's pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy's business process.
2. Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or
* Understand managed markets and position Testim as the best option where preferred. Leverage pharmacy relationships to help with the managed care trends they see.
4. Explain how the revenue from medical (pharmacy) supplies is currently handled for profit and loss reporting purposes. Is there a problem with the current system? Is there a better way of reporting this revenue? If so, what is it?
CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems generated by exceptions. The company must now decide how to change this process, and what information system changes to make in support of the redesigned process.
At Kaiser Permanente, the primary decision makers are the physicians. In addition to that, The Permanente Medical Groups keeps on devising methods through which the Kaiser Permanente organization can provide its members with high quality and efficient health care
Select one (1) project from the working or educational environment of your choice and specify the variation nature of the project in question. Next, propose the overall manner in which you would apply statistical thinking strategy to improve the end result of the selected project. Provide a rationale to support your response.
The relationship of an HMO and its physician member is to help provide a wider range health care for its patients and a wide area of services available for its physician members. A patient must choose a primary care physician from a list of providers. The relationship with the physician provided from the HMO is in a contract that is to deliver services to their patients for a fee. There can also be a group plan which is a HMOs contract with a group of physicians to deliver services. The HMO organization compared to PPOs, a PPO is a variation of an HMO, and it features traditional insurance and managed care.
Rulebook for Arguments 4th Ed, Weston tells us statistics take critical thinking. Let us look
Some questions in Part A require that you access data from Statistics for People Who (Think They) Hate Statistics. This data is available through the Student Textbook Resources link.
Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already
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