McDonald's Production and Operations Management

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McDonald's Production or Operations Management: Total Quality Management (TQM) is a combination of fourteen principles that were developed by Dr. W. Edwards Deming for production and operations management. One of these major principles is the need to work in teams through breaking down barriers between staff and department areas. The use of teams in production and operations management requires workers in different areas like maintenance, leasing, and administration must work in teams to deal with problems that may occur with products or service. These principles, especially the use of teams in production and operations management have been used across several businesses and major global corporations. McDonald's Corporation: McDonald's Corporation is one the leading companies across the globe that operates in the fast food restaurant industry. The company serves over 68 million customers daily in more than 100 countries with restaurants in over 30,000 locations across the world. The corporation basically sells chicken products, break-fast items, hamburgers, soft drinks, French-fries, desserts, and milkshakes. In the past few years, the company has started to offer other food items like fruits, wraps, and salads. While each of the firm's restaurants is operated by an affiliate, franchise, or the corporation itself; the company's revenues are generated from royalties, rent, fees from franchises, and sales from restaurants operated by the firm. Based on its annual
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