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Mcdonald's Marketing Analysis

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McDonald 's has long been an American restaurant favorite. However, in 2003 sales figures showed the fast food empire was suffering to maintain their status.
Stagnant sales, rising costs, failed attempts at new menu items, falling stock price and a lagging quality and service rating by customers all have left the restaurant chain in decline.
What’s the Problem?
At the top for so long, McDonald’s has now found itself lacking in the areas it has long prided itself on: quality and service, according to customer surveys. Drive-thru windows are too slow, improper staffing make “rush hours” more bogged down and their products aren’t as consistent as before. However, that’s not the only reason for the company’s situation. McDonald’s is also …show more content…

This would help combat competitors creating new, attractive items that lure new customers. Healthy food items like salads or gourmet items like coffee are examples.
Negative effects of permitting such control could devalue McDonald’s as it would bring inconsistency in the menu at each store. Customers wouldn’t know what to expect on the menu at each location and may bring their business to more reliable competitors.
Another piece of this strategy would include a focus on pricing, a major area of concern for franchisers. A strategy that allows for flexible prices at stores would help stop losses and could bring back value to underpriced items cheapened by too low of pricing. By permitting stores to set their own prices for products, they can eliminate losses due to under pricing. It can also help to return value to items viewed with less value.
The repercussions of putting pricing in the hands of franchisers could be prices set too high to bring in more profits. Inconsistency again would likely cause customers to have a distrust of the store. Different pricing could cause wars within the McDonald’s family between stores with differing prices.
A separate strategy would be to change the positioning of McDonald’s, helping customers to realize the distinctive capabilities of its fast food joint: locations around nearly every corner in nearly every town, as well as global locations; multiple mature products; and one of the

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