Task 2 (LO2: .1, 2.2, 2.3, M1and Q2.1 According to BPP Learning Media (2013, p.39) training needs are the gap between what is required for effective performance and present level of performance. Organisational Level Training needs at organisational level is based on goals, targets, planning, and business needs. This can be achieved by assessing the internal and external environment, also known as SWOT analysis. In the author’s own business McDonalds , most of these decisions is made by my business partner and I. This is because it is a self-funded and big organisation. Individual Level At individual level training needs focus on the individuals within the organisation. The organisation will evaluate each different individual of the …show more content…
I would have apprentices in my salon to wash hair and help other workers as well as train to become a hairdresser. Job rotation – this is when an employee is given several jobs in the work place. This will help the employee to gain a wider understanding of the work activities. I think that it is important to use job rotation within a work place. This is because job rotation method ensures that my employees have a greater understanding of all aspects, just in case I am not available to come into the salon. OFF THE JOB TRAINING • Events at specialist training firms- this is when staff member are sent to conferences, seminars or CPD training. I use this method to educate my staffs of new techniques and styles that are currently available. • Day courses – this is when staff is sent to classes to become trained in a specific subject. I use this method to send my staff on day training courses to become advanced in certain techniques within the resturaunt. • Evening classes – this is when staff is sent to classes after they finish work, in order to learn new techniques. This could be for a promotion or learn new dynamics within their fields. I would use this method to train my staff in verifiers and qualifiers qualifications in NVQ managment Level 2. Table 1: on the job training evaluation Tanya Gordon HR Version 1 Page 9 ON THE JOB TRAINING EVALUATION ADVANTAGES
To ensure that the training is truly taught for its intended purpose requires conducting training needs analysis. BusinessDictionary.com defines a training needs analysis as an “assessment of the training requirements of a target group in terms of (1) number of trainees, (2) their educational and professional background, (3) their present level of competence, and (4) the desired behavior or skill level acquired at the completion of training” (Training needs analysis, 2014).
In addition, training should also be tailored to specific positions in the company and employees roles. Management may need additional training to help deal with employee issues, while someone in purchasing may need more training on gifting policies and someone in finance needs to understand the company’s position on fraud.
The value of a needs assessment in an organization is important since they are used for the driving force behind staff member’s job abilities. When a needs assessment is done correctly, it will and can determine who needs trainings and what types of trainings and the length. “The identification of training needs is the first step in a uniform method of instructional design.” (Training needs analysis, 2010) There are costs associated with trainings so offering trainings to employees who do not need it is a waste of time and money to a company.
Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.
When the organization invests in training and development to improve the knowledge and skills of its employees, the investment is expected to yield productive and effective employees. The programs could be focused on individual performance or team performance depending on the development need identified by a training needs analysis which helps in the creation and implementation of training and management development programs. In the view of Grobler, Warnich, Carrel, Elbert and Hatfield (2004:345), training needs have to be determined first.
In case of Tesco, the training needs are identified by first setting targets for the business to achieve. Tesco's two main objectives for its business are to expand and diversify. Based on these targets, Tesco identifies the critical in-store and non-store activities that the employees should be able to perform, along with the required skill set and competencies for the activities.
An analysis that incorporates the potential employees and the trainers involved with the process. The person analysis assists in recognizing employees who need training whether to enhance or increase better performance. The questions asked and answered within the training would cover policies/procedures, software, or equipment that would entail training.
Organizational analysis “involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities” (Noe, 2013, p. 114). Organizational analysis has determined that retraining needs to occur in several key areas. Training will be given to managers, on improving communication, motivating and retaining employees through coaching and individual pathway development, with a
Off-the-job training this is when employees are training away from the actual work place, its normal events consist of lectures, case studies and role playing. The advantage of this is that employees would be in a positive and calm environment where they would be able to take in essential valuable information needed and would be able to concentrate by not being as stressed.
First, an organization must assess their training needs to set up a training program that’s effective and foundational. “A training needs assessment is used to determine whether training is the right solution to a workplace problem” (Cekada, 2010, p. 28). Data must be gathered continually to determine what training needs must be met and develop a plan to accomplish the organization’s objectives because training program is a costly expense for employers. Training needs assessment (TNA) “provides accurate information for the
Within todays ever-changing working society, training and development is a key part within any organisation. Employees are the main capital within organisations which suggests
Training and development are an essential part of any human resource (HR) department. One manner this can be done is through a training needs assessment, which provides the goal of helping to improve employee job performance. A training needs assessment is broken into three specific areas: organization analysis, task analysis, and personal analysis. The first area deals with what type of environment, strategies, and resources are needed to help determine where to emphasize training. The second deals with what kind of activities are needed to be performed in order to determine the KSOAs needed. While the third area is used to understand what the specific performance, knowledge, and skills base are needed to help ensure the right individuals receive training (Snell & Morris, 2016, pp. 264). This third area is important, because not every employee needs to be trained on the same thing which can save resources for the
Training and development has become increasingly essential to the success of modern organisations, yet some still look at training as a problem or as something that is not taken seriously. Training and development is one key approach used by organisations to improve and maintain the capabilities of its workforce. However, many experts distinguish between training and development, being that training tends to be more closely focused and adapted towards short-term performance concerns, while development tends to be adapted more towards expanding an individual’s skills for future responsibilities (Snell and Bohlander 2007). The main reason that organisations train their employees is to bring their knowledge, skills and abilities up to the
Putting together an effective employee training program can be a monumental task if not planned properly. There are four steps, repeating to produce a continuously better program that is best for both employer and employee. The process steps include needs assessment, design, implementation, and evaluation. Once it is evaluated, it should then show some weakness that should begin the cycle again with needs assessment and
Identify two to three (2-3) training needs through a Training Needs Analysis (TNA) and justify an approach for this training.