Mcfeee Case Study Summary

As a result Dr Brownlow decided he needed to develop his senior staff by sending them on a training course, he chose Brenda Frame and Judith Smythe for this training. Richard believed the problems lie not with his style of management but by the lack of leadership and management by Brenda Frame and Judith Smythe. Brenda and Judith implemented there ideas but Richard and Fred Windows were negative about it saying that it was just a fad as they had been on these courses and knew more about management and leadership and gained nothing from the courses. Brenda who normally would issue instruction as a manager does, turned herself into a leader my taking on board other ideas from her colleagues and creating working parties to make the working of her department run more efficiently and smoothly. She included Richards’s project staff into her working groups but he was unhappy about this even after Brenda protested and Richard adamantly refused to yield on this matter. Also at the start of the year Richard decided to off load several tasks to his three projects team leaders Ian Campbell, Carole Devlin and Joanne Cassidy. Richard only believed that Carole had the necessary experience and commitment to take on the extra work load issued and he did not consult his other staff nor did he explain the job role that it entailed.

The senior director of Ottawa Valley Food Products, R.J. Jennings, is having issues with his replacement administrative assistant. His former assistant was very outgoing and willing to work long hours in order to please her boss and to get the work done in a timely manner. When she took an early retirement, the company hired a replacement assistant for Mr. Jennings. Over her time with the company the new assistant, Mary Gregory, was at times incapable of the workload she had been given, which her predecessor had no trouble with. Not only was Mary incompetent at times, she also seemed to have no sense of proper business etiquette.

2. Evaluate the actions of HR director, Marta Ford, in response to Maalick’s situation. What could she have done to prevent the situation and what more could she do to ensure that this type of situation does not occur in the future?

The problem needing the most immediate attention is Coffey's behaviour and performance. Coffey consistently arrives at work late, and takes extended breaks. Coffey has even gone so far as to set an alarm for when his breaks begin and when he can go home. Coffey's tardiness reached a new pinnacle when he failed to show up to work for a Monday and part of a Tuesday, without informing Ricard of his absence. The most alarming concern Coffey poses to the R.R.C. is his attitude towards meeting deadlines. Consistently Coffey either submits work just before or after the required deadlines for assignments. Ricard has confronted Coffey several times about his behaviour, and Coffey, stubborn to change, refuses to believe he needs to improve.

In this case study, a manager named Abdul has to deal with one of his subordinate named Hahn Chen who problem working along with another colleague has named Amie Lee. Chen wishes to be transfer and report directly to Abdul instead of Ms. Lee because Ms. Lee is not a technical supervisor. This is typical problem between employees that happens often in a working environment. A problem like this often helps demonstrate conflict managing and how good a manager is. The problem Abdul face covers many areas of organizational behavior such as conflict and negotiation, organizational change and stress management, communication, personality and values.

The immediate problem is that Brener doesn’t know what to do or how to approach this situation to please Johnston and MacFee. The primary issue is that MacFee needs to refine her leadership skills and respect George Brenner. Next, the secondary issue is that MacFee refuses to give Johnston a $500 voucher as she also doesn’t want to return her diet pills.

     Vicky must also take into account the duty to her boss, Wendy. First, Vicky must suggest that quick temper of Wendy’s be abolished because animosity between Wendy and her staff members may lead to a broader conflict. Also such behavior could lead the company as a whole to be less productive, because with Wendy’s quick temper it will be hard for staff members to share ideas. Sharing ideas between members of staff makes a company more successful.

In analysing the language and expression, the sentence in line 1 “the seminar was meant for managers” was unnecessary. It may be deciphered by other staff members as being boastful and breed ill-feelings. In line 2, “boss” can be better phrased with “higher management” in expressing the idea of a higher authority.

Specifically, Billy Riggan is experiencing a “free-rider” problem with his fellow research scientists. Moreover, Billy is dealing with a sense of responsibility due to the fact that he is the one in charge of making the choices on product innovations and technological developments. However, the other research scientists are counting on his sense of responsibility for him to actively work to ensure the success of the company. Furthermore, Billy could be experiencing some low confidence in his management abilities due to the lack of involvement from these research scientists. In any case, there could be a possible risk of derailment with his job if he were to take this problem to higher management, which could look as if he is not management material and the upper-management could demote him.

The authors do not intend to iIIustrate either effective or ineffective handling of a managerial situation. The authors may have

The primary problem in this case deals with a source of tension between two employees that have recently received promotions. There are various individual factors that may be a source of conflict that the case points to; however both parties need to look beyond their own personal perspectives in order to move towards the organizational goals. In the case of Thomas Green, he certainly has a lot of maturing to do before he is able to perform well as the next stage in his career development. In the case of his supervisor, Mr. Davis, he must also learn how to help disgruntled employees fill into their position in their new roles without any personal feelings get in the way. Several observations were made as to how both employees could address the problems. However, given the fact that both employees are new to their roles, the best case solution may involve a more senior management professional getting involved and setting a good example for both employees by resolving the sources of conflict and aligning them towards organizational goals.

James Sprague has many options available to him in dealing with the problems he has been given with the acceptance of the management position. There are two different areas of need in the division that Sprague needs to address: Employee relations and division profits.

Boddington is a poor communicator and is currently not capable of dealing with Wellands outbursts in a professional manner. Although Boddington is a dedicated hard working employee, head office should have supplied her with the necessary internal and external training to enhance her managerial/people skills.

Steven, a staff accountant in the accounts payable section, is confident that he knows the “ins” and “outs” of the bureaucratic organization he works in. Kristin, a new manager of accounts payable, no non-sense type of manager, Kristin was experienced and determined to perform her new assignment with the same vigor that had brought her so much success throughout her career. Steven believes people seem to gain promotions and have the opportunity to work overtime based on who likes them rather than the quality of their work. As a result, Steven who is dissatisfied with what he senses are political machinations that have influenced managerial decision making within

He is in a huge dilemma and feels he might be held accountable for the current problem. The antecedents that might have lead to the whole scenario are1- Bob has been under a lot of work pressure, as a quarter million had been taken out of his budget, and he had to travel very often for work purpose. 2- Jay did not give Annette a proper orientation to the company, and its culture. He should have also introduced her to all the VPs and other important personnel of the company. 3- Bob was facing certain problems in his personal life, which triggered his anger. 4- Bob was being be threatened by Annette’s new ideas. 5- Annette did not use a proper communication channel. 6- Jay lacked communication skills. 7- Jay is not a good leader. He was very ambivalent. He did not have his fundamental objectives well stated, and did not communicate his concerns to the employees & senior managers. Therefore, all these incidents summed up, and lead to the present problem.