We will be going over the situation that we are having with our employees clocking in and out at the company. We will be taking about the way they are to be requesting paid time off. We will also be setting a new standard for this in our hand book. We will first talk about Setting Performance Standards and what this means. Then we will talk about what Measuring Performance and what this means. We will then go over what Comparing Performance with the Standard. We will also go over what the Corrective actions or Reinforce are. The company has been going over all the employees time sheets. We have noticed not all the employees have not been reporting their actual time in or out punch correct. They also have not been punching out and in for …show more content…
Like in the last example did we get all the customers out of the drive thru in time. Are once we look at the tickets and see we are having people waiting more that 10 minutes in the drive thru what do we need to do. The next step is once you locate the problem you need to come up with a corrective action of reinforcement plan to get the company back to the standard. Then you must explain to your mangers and employees the corrective action or reinforcement that will start taking place to get the company back to the standard. With continuing with the previous example, you may put in place that if that manager shift doesn’t make the drive thru times. They will be put on a write up till they get their employees doing their jobs and the drive thru times down. The performance standard for clocking in is to get to a punch machine on time and to be clocked in when your shift starts. But you may be allowed to clock in 5 minutes early to give your self-time to get to your work station. When clocking out you need to clock out at the time your shift ends not before. You must clock out and in for your lunch break, so we have recorded you took a lunch. For requesting days off their will be a sheet that needs filled out and turned in to your manager. With the request you must have it in 48-hour before the time is needed and if you are wanting to take more than 2 days off we need a request at least
3. All employees will endeavor to manage their time wisely by properly balancing personal obligations, employment duties, and family responsibilities, to avoid tardiness or absenteeism. Those employees that are habitually tardy or absent will receive discipline according to the Employee Handbook.
1st Step - Workers should put their grievance, preferable in writing, to their immediate line manger. Where the grievance is against the line manger the matter should be raised with a more senior manger. If the grievance is contested the manger should invite the worker to attend a hearing in order to discuss the grievance and should inform the worker of his/her statutory right to be accompanied depending on the nature of grievance. The manger should respond in writing to the grievance within a specified time (e.g. within five working days of the hearing or, where no hearing has taken place, within five working days of receiving written notice of the grievance.
Next is reassign the poor performer to a position of less responsibility or to one requiring less technical knowledge or interpersonal skills. Lastly release when non of the four approaches are working the employee have to be fired.
The manager simply states the desire to change and asks for honest feedback. This is followed up with providing employees leeway and encouragement to perform tasks and succeed on their own (2010). The manager can then identify employees worthy of trust and capable of executing delegated authority (2010). An upfront agreement outlining a follow up schedule and results methodology is established to eliminate ambiguity (2010). Of course self-diagnosis and action plans for recovery are rare, so in these cases employees have to act.
That said, you are to refrain from clocking in more than five minutes before your scheduled shift. There are now cameras monitoring the time clock, so if your time logging seems as if it’s being falsified, we will pull the video log. Also part-time workers may not log more than 25 hours weekly and fulltime workers may not log more than 40 hours weekly. Workers exceeding these hours without prior approval from management will be disciplined or even fired.
Log in and log out times, IF you work 10hrs shift or 8 hours shift your time must reflect also any overtime worked.
As a management group the first thing to tackle is building awareness of the problem and providing a clear attainable goal. The second obstacle is making sure all your staff understands how they directly affect the results. Without these initial steps, staff would be disengaged because they don’t understand the problem or feel that they have no effect. There is a lot prep work that needs to be completed before communication is sent out amongst the department. The worst thing for a management team to do is provide an unclear message or provide different messages amongst management.
As a management group the first thing to tackle is building awareness of the problem and providing a clear attainable goal. The second obstacle is making sure all your staff understands how they directly affect the results. Without these initial steps, staff would be disengaged because they don’t understand the problem or feel that they have no effect. There is a lot prep work that needs to be completed before communication is sent out amongst the department. The worst thing for a management team to do is provide an unclear message or provide different messages amongst management.
If management is not available to the employees issues can go unnoticed. For example, the cleaning task for the week cannot be completed because the store needs a new duster. This employee decides that dusting with a rag will suffice. The next week the same problem happens, but this employee does not dust at all. After an average of three weeks the store will notice they need the item and order it. If managers had time for the employees, problems like this can be avoided. If that first employee had time to speak with the manager, and the manager was not distracted by 15 other things, this issue could have gotten solved weeks before. Allocating a few minutes each day with employees can ensure that nothing is being
In a perfect world, your employees would show up to work on time, and they'd never clock in for each other. They'd be incredibly productive and add thousands of dollars in value to your business. That Utopian society, however, does not exist. We'd love to believe that we can trust every employee that walks through the office, but unfortunately, that is just not the reality. With fingerprint time attendance software from MinuteHound, you can at least take control over attendance and the workplace and know who clocks in and out of work.
• Weed out poor managers. Dissatisfied workers dislike poor management. Act quickly to preserve your credibility in the workforce. Remember the law of procrastination. “No matter how long you ignore a problem employee, his or her behaviour will not improve-act now!”
Throughout history, PMS clearly have a considerable contribution to evaluate the success of organisations. According to Neely et al. (2002), performance measurement is "the process of quantifying the efficiency and effectiveness of past actions". Moullin (2003) indicates that "PM is evaluating how well organisations are managed and the value they deliver for customers and other stakeholders". The modern accounting framework can be traced back to the Middle Ages and since that time appraisal of performance has primarily been ground on financial criteria (Bruns, 1998).
The next topic will cover the rules, regulations, policies, and procedures of the organization. General office practice and business etiquette is also defined during this time, along with city, state, and any federal laws in which applies to an employee’s job function (Rue & Byars, 2004). Conditions of employment, which include punctuality, attendance, conduct, hours of work, overtime, and terminate should be covered along with what is expected of the new employee (Rue & Byars, 2004). These expectations include attitude, reliability, initiative, emotional maturity, and person appearance (Rue & Byars, 2004).