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Medical Assistant Personal Statement

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I have a strong interest to work in the medical environment and as can be gleaned from my resume I have successfully completed Medical administration and medical terminology qualifications to assist me in gaining a position in the medical environment. I hold the core values of Respect, Teamwork, Compassion, High Performance and Integrity of Queensland Health in high regard. I respect all people with whom I interact, and I have emotional intelligence which allows me to show empathy and compassion especially when dealing with the diverse range of people. I believe I would fulfil the responsibilities of the Administration Officer (Outpatients) to a very high level as I view the value and the code of conduct of an organisation within which I am employed to be a very important aspect of the role and I have always demonstrated a strong sense of empathy, integrity and commitment.

I have excellent organisational skills that assist me in ensuring that all tasks allocated to me are prioritised to ensure I meet the goals of my manager and of the team. As an NBN Technical Support Officer at Telstra, I was required to observe critical …show more content…

I proactively dealt with this issue by listening to the customer and then consulted with the licensed pharmacist on duty for a suitable resolution. Using my negotiation skills and the information provided to me by the licensed pharmacist, I successfully satisfied the customer’s needs. I worked collaboratively with my team members by sharing information with them when I was faced with difficult situations requiring sensitive handling. The team and I openly discussed various techniques and further training options that would enhance our skills to deal with such a situation. Our recommendations for further training was agreed and approved by the team’s

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