Memo on Metal Whistle Problems Essay

Our company has a responsibility to meet the federal guidelines. This protects our company from costly fines and legal proceedings. Most importantly, we protect our customers—parent and children. Risk is good, but not when it can potentially kill children.

The biggest environment force affected Mattel recently has been legal and regulatory with the high levels of lead paint found in their die-cast toys in 2007. This issue created a voluntary recall from Mattel for over 2 million toys and created doubt in customers to the quality of their Mattel toys. Mattel responded by immediately implementing a check system to accept paint only from certified suppliers, tightened controls throughout the production process and testing every production run to ensure compliance. Mattel said that it is working in cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies worldwide. Mattel is also working with retailers worldwide to identify and remove affected products from retail shelves.

If the United States does not start regulating more toys more frequently, then the number of hospital visits in children will see a dramatic increase because of the continued exposure to lead exposed toys. This is going to

cause us to amass fines from OSHA (Occupational Safety and Health Administration). So to take

| Per your request to investigate and recommend Toy Company’s position regarding Claim #1-2013; this report was generated. The initial research has been finalized and recommendations determined. I will refer to the claim by its number #1-2013 and the claimant as AA23 to keep the confidentiality of the claimant. First this report will provide a summary of the claim and the history associated with it. Second it will discuss the definition of Constructive Discharge and its relevance to this

We have a large shipment of our elementary toy collection scheduled ship at the end of this week but have encountered a problem with the production. One of the products in this collection has failed the quality control testing exceeding the legal limits of lead set by the federal government. This shipment will be delivered to South American schools. As of August 14, 2011 the total legal lead content must not exceed 100 parts per million for a product (CPSC 2013). Our levels tested above these limits and require us to take action. To reproduce this product it will cost the company

Alternative 2 is the recommended decision; replacing the customer’s order by providing whistles that meet the appropriate company standards. This decision was made by both ethical and financial decisions. Ethically this alternative is the most appropriate. The customer contacted the company to provide a product to be used in the South American schools. It would be unethical to provide the customer with a product that is below the company and country standards even though they are not violating the South American standard. The customer chose this company over a foreign company to give a quality and safe product.

A company is responsible to report their manufacturing errors to the public when people die or injured. Companies have an obligation to sell a product that follows standard rules and regulations. Every company wants to make money, but it fails at what cost to their customers. Recalls are important to issue to a company because selling an inferior product without proper testing is wrong, the following are two examples.

Actions are ethical - Government sets regulations to ensure that safety standards are being met and as long as the manufacturer is meeting those requirements, it must be safe and they must be acting ethically.

Employers must ensure that the exposure of employees to hazardous substances is either prevented (i.e. no exposure) or adequately controlled. If it is reasonably

In 2000, WHO assessed the global burden of disease due to a number of risk factors associated with lead. (3)

* Lead. Lead is hazardous to health as it accumulates in the body and affects the central nervous system. Children and pregnant women are most at risk.

Since Mattel’s products are now being imported into the U.S., several government agencies and laws have to be taken into consideration, of which pertain to both countries’ government, Chain and the U.S. Some of these agencies in the U.S. are the Consumer Product Safety Commission, whose job is to make sure any and all products that are entering the U.S. are safe for people. The acting commissioner of the Consumer Product Safety Commission was negotiating for broader testing and urged consumers to not overreact to the recalls. As for the safety aspect there is several differences between the two for lead. In China the government standard for lead products in the household, are to only contain 90 parts of lead per million in any product. In the U.S. the standard is allowed to be as high as 600 parts per million. The major difference is that the U.S. has banned the use of lead completely for toy products. As such in the U.S. the standards are held to high

As the makers of children’s toys, Mattel has the ultimate responsibility to ensure that every toy is made within the tightest of safety standards. With the case of the Mattel toy recall, the company acted within the spectrum of their code of conduct that was titled Global Manufacturing Principles. Once the problem was identified, Mattel quickly addressed the issue, by automatically issuing the product recall and conducted a special investigation. The findings from the investigation led to other issues being found in Mattel toys. Once again, Mattel quickly responded with more product recalls, and a deeper investigation into the reasoning behind the faults. Through these actions Mattel did act in a socially responsible and ethical manner.

To please the public the industry also said they would conduct research about the effects of lead, but the research was funded by the lead industry so they skewed the presentation of the results to the public. Soon there were also cases reported of lead poisoning in children from their habit of biting lead-painted toys. This time the lead industry tried to distract the public by increasing their advertisements highlighting the benefits of lead using the mascot of the Dutch Boy Painter and slogans, such as “ethyl is to gasoline what vitamins are to food.” However, by the 1970’s with the introduction of safer elements and the decrease in public support, the lead industry lost its importance in the world.