Mental Health Service Evaluation Case Study

Patients are often unsure what to expect in a Mental Health (MH) clinic. We encourage you to consider the following points regarding MH care and to discuss them with your MH provider if you wish. You can expect attention, respect, and the best professional efforts from your MH provider. Your MH provider will treat you as a responsible individual and they will expect you to take an active role in your treatment. You should also expect to take part in treatment decisions.

Performance accountability is based on three key questions: How much did we do? How well did we do it? And is anyone better off as a result?. It requires a need for baseline assessments / predictions in order to monitor and evaluate. The advantages to this process includes: it being adaptable to different services and interventions, it provides very strategic outcomes and in the UK is being used for Every Child Matters outcomes and actually measuring outcomes is more achievable. Some of the disadvantages to this method include: funding issues, commissioning relationships as organisations appear to be quite

It helps the company ensure that each and every employee’s objectives are still on track with your company’s goals. These evaluations can also improve employee engagement, most employees would like to know how well they are doing at their jobs. Overall, these evaluations are helpful to both you and the company in improving where both you and the company are lacking. Though, it may be tedious, please understand that these performance evaluations are necessary for all employees.

Monitoring and evaluation are important management tools to track your progress and facilitate decision making. Carries of an evaluation can be the community of people with whom your organization works. By closely examining your work, your organization can design programs and activities that are effective and yield powerful results for the community(William, et al 2010).

Evaluation can be time consuming and expensive where some people cannot complete the evaluation due to this constrains. My points of view, the main two factors are the resources and lack of measurement tools. The evaluation resources (staff salary and benefits,

The evaluation that I reviewed related to my own evaluation because it Invest heavily in planning. In was clear that they had invested both time and effort in deciding what they want to learn from their evaluation. Also, based on the information provided they discussed what they plan to do with their findings. The Office of Planning, Research & Evaluation (2010) state “for evaluation information to be useful, it must be analyzed and interpreted.” (p. 3). This week’s reading assignment supported me to successfully analyze the data gathered concerning the program I selected. Also, it provided some basic information about different procedures for analyzing evaluation data to help me comprehend and participate more fully in this procedure. For instance, I learned that I can “analyze information about attainment of program implementation using a descriptive process” that describes what was completed or plan to complete (OPRE, 2010, p.

Robbins and Judge define "attitudes" as “evaluative statements or judgments concerning objects, people, or events.” Jessica’s attitudes towards her job switched from favorable to unfavorable after a change in policy. Henceforth, she was less productive in her job and expressed signs of low job satisfaction. After leaving her Mental Health Technician position for a job in Counseling, she was able to return to her normal, happy and productive self. This case study illuminates the direct correlation between job performance, job satisfaction, and attitude.

According to Mertens and Wilson, program evaluation is a systematic method for collecting, analyzing, and using information to answer questions about projects, policies and programs, particularly about their effectiveness and efficiency. Stakeholders often want to know whether the programs they are funding and supporting are effective. While program evaluation first focuses on the effectiveness of the program, other important factors to take into consideration is cost of the program, improvements that could be made, outcomes of the program, and usefulness of the program. Evaluators help to answer these questions, and stakeholders have to work with the evaluators in order to come to the best conclusion about the effectiveness of a program so that all aspects are taken into consideration. Program evaluations can involve both quantitative and qualitative methods of research. People who do program evaluation come from many different backgrounds, such as sociology, psychology, economics, social work, and public policy. Some graduate schools also have specific training programs for program evaluation.

An important aspect of creating any program is to insure it has a way to continue. This means the program will have to have be evaluated and tweaked in order to change with the growing needs of those it serves. Evaluation is an integral part of any program development.

The purpose of an annual performance evaluation is to promote communication and provide useful feedback about job performance, to facilitate better working relationships, to provide a historical record of performance and to contribute to professional development ( ). In June of 2018, I will have been out of high school for eighteen years. Since my high school graduation I have worked consistently in the health and human services field. Throughout my employment history I have been everything from a Executive Program Director to support staff and everything in between. This broad spectrum has allowed me to experience both, what I believe to be, the best and the worst in performance evaluations processes.

There will be an observation of when mental health was founded, then mental health will be critically explored, by investigating the meaning of mental good or poor health. A discussion on two perspectives will be then be attempted, by comparing and contrasting their ways of working with people with poor mental health and a brief understanding of the involvement of the mental health patient/ service user. There will also be a brief explanation on multidisciplinary approach that meets the needs of the service user who has poor mental health. An understanding of the diverse nature of determinates to mental health and well-being will be identified. Policies, legislations and research will be used to discuss today’s issues on

Program evaluation is an important tool to show that the health interventions have been effective and they also intend to improve the health of the target population. Evaluation helps define the worth of a program. It is imperative to conduct program evaluation in order to provide feedback to improve the effectiveness of the program. Evaluation plans should be developed at the beginning of the health program interventions. The CDC framework for program evaluation is comprised of the following steps:1) Engage stakeholders; 2) Describe the program; 3) Focus on evaluation design; 4) Gather credible evidence; 5) Justify conclusions; 6) Ensure use and share lessons learned. Also listed are the four standards for assessing the quality of evaluation activities: utility, feasibility, propriety, and accuracy (CDC, 2013). According to an article

As a result of this, the overall performance of the health facility is improved, and patients get better attention and improved care. Conducting regular performance evaluations of employees at health facilities are important because it enables them to monitor the performance of the nurses and doctors. Primarily, by doing this, establishing the individual nurses and doctors who are underperforming becomes easier and the management can deal with them individually.

Eskenazi Health offers various nationally-recognized programs and services. Overall, Eskenazi Health has a mission to advocate, care, teach, and serve community members. The specific agency I have chosen to research is Eskenazi Midtown Community Mental Health. There is an emphasis on vulnerable populations, and financial measures do not disqualify care. Located locally in Indianapolis, Eskenazi Health Midtown Community Mental Health Center provides comprehensive inpatient and outpatient services for all types of emotional and behavioral problems, including severe mental illness and substance abuse. The services are designed to provide the utmost, high-quality care and confidentiality to patients who choose to take part in the services. Outpatient detoxification and counseling is offered to participants. Welcoming people of all ages, the mission of Eskenazi Health Midtown Community Mental Health Center is to directly serve the patient suffering with serious mental illness and chronic addiction, as well as their families.

Program evaluation is an important tool to show that the health interventions have been effective and they also intend to improve the health