Mentoring - CIPD

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1. Introduction – About mentoring 3

2. Mentoring programmes 3

3. Conclusions and recommendations 5

4. References 5

"Mentoring is to support and encourage people to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be." Eric Parsloe, the Oxford School of Coaching & Mentoring.

Mentoring can have multiple purposes for our organisation as support the talent management process, enabling personal and professional development of individuals, support career planning and development process,
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They can be non-directive or directive (active listening, asking questions to raise awareness, encouraging reflection, paraphrasing and summarising, giving feedback, making suggestions, offering guidance and advices).
Compared to a traditional session of training which transfers new skills related to procedures, systems or work functions, in a mentoring programme the development activities are designed to suit the needs of the individual. Therefore, in our case for developing people management skills is more appropriate to develop a mentoring programme than training.
On the other hand, in order to transfer technical knowledge or particular skills is more suitable to use formal training session or training on the job rather than a mentoring programme.
There will be many benefits for our Sales team (the mentees) from this mentoring programme such as increasing their self esteem level and confidence, increase motivation and personal learning process, support their long term career plan, reducing of the stress and frustrations from the workplace, improving the ability to develop actions plans based on SMART goals.
Our Area managers (the mentors) can also benefits from this mentoring process because this is an opportunity for them to use their experience and expertise in developing others, but also they can learn from their mentees, developing their communication skills. Therefore, the entire organisation will benefits from the mentoring
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