Methodical Technician Challenges

Then when appropriate I will go round and visit technicians and monitor their progress. In most cases the technicians has completed the giving task and will visit the maintenance office to leave the complete check sheet in my in tray.

The whole service for installation has problems with its approach to customers which has become a serious cause of concern as loyal customers may switch to other service providers if this continues for further time. The major issues include lack of accountability of technicians, their skills and training, shortage of inventory and not enough tools. Customer dissatisfaction has also been noted through various feedbacks putting the company’s good reputation at stake.

focus of their job. Nevertheless, if an error occurs they are not the only responsible party. Most laws involving medical liability state that liability lies with the company and the competent medical professionals involved with error. Once a technician

Choosing a career you would like to pursue for the rest of your life can be quite the hassle. You have to consider your strengths and your weaknesses along with the changing economy. If you do not take into consideration those things I just said, you might be unhappy with the career you chose. The career I chose to pursue is a medical laboratory technician. A MLT is a person that performs medical laboratory tests for the diagnosis, treatment and prevention of disease. During their job, they analyze bodily fluids, conduct blood tests and transfusions, examine cells stained with dye, record test data, take care of laboratory equipment, consult with pathologist about abnormal cells, and collect

Surgical technologists, aka surgical techs, assist in surgical operations alongside the surgeon, surgical nurses, and other assistants. Surgical techs help in the operating room by setting up equipment, assisting surgeons during the operations, counting supplies before a surgery, sterilizing tools and instruments used in operation, and maintaining a clean environment. Surgical techs also prepare patients for surgery by washing and cleaning the incision site and sometimes transporting the patients to and from the operating room. According to the Occupational Outlook Handbook, surgical technologists experience hands-on rolls helping surgeons during procedures. To be a great surgical tech, one must be

As stated in this case, the customer services business has grown doubled in the past five years as the advancement of technology allowed employees to investigate most software and hardware system faults from the center through remote monitoring. However, as the business grows, there are possibility of increasing work load and pressure that causes the rise of those negative feedbacks from both customers

One may object that surgical technologist does not perform direct patient care and that they are expected to work under the guidance and responsibility of the perioperative nurse, so there is no need for regulation and need for certification. This is in some extent untrue as every surgery in today's operating rooms is performed in unison by a team of highly skilled and dedicated medical professionals and part of that team is the surgical technologist. The preoperative arena is divided and separated into a multiple area of responsibility that need to be manned and managed physically and mentally at all time. In relation to sports, an effective team is one that all members

Invasive Cardiovascular Technicians are an integral part of the healthcare setting. The discipline takes many years of learning and dedication to do well. It also requires individuals who are competent, skillful, knowledgeable, and open to saving the lives of others. Invasive Cardiovascular Technicians are knowledgeable in anatomy, physiology, pathology, cardiovascular pharmacology, basic and advanced electrocardiography and electrophysiology, physics, hemodynamics, and radiology (). They are also skilled in IV administration, diagnostic cardiac catheterizations, Advanced Cardiac Life Support, angioplasty, stents, and vital sign monitoring (). The purpose of a Cardiovascular Technicians is to assist the cardiologist with data formation and collection and to aid in interventional and diagnostic procedures. Cardiovascular Technicians are trained and responsible to treat patients who go into cardiac arrest or who experience other complications. And under a physician, an invasive cardiovascular technician is also responsible for administering cardiovascular medications to patients.

Majority of telephone complaints or concerns are routed to the customer service specialist. Depending on the nature of the issue or concerns the calls are then routed to case management, in which in some instances are then routed to the interns depending on the nature of the call. All calls are monitored and documented as well as sent to driver coordinators and management. Client concerns and complaints must be addressed in a timely manner.

In customer service, the telephone is the second most important link (Lucus, 2015). Modern business use telephones in their day-to-day operations and to communicate with both internal and external customers (Lucus, 2015). Traveling to meet with customers and vendors face to face can be expensive and time-consuming (Lucus, 2015). With the technology of today, you can dial a telephone number or type a text into a cell phone and connect to a customer or vendor half-way around the world almost instantaneously (Lucus, 2015). With fax machines and computer modems, documents and information can be sent in a matter of minutes to customers and vendors miles away (Lucus, 2015). With all those tools, readily available more companies have set up both inbound and outbound telephone staffs (Lucus, 2015). Companies are expanding their customer contacts and are more likely to reach total customers satisfaction through those types of trained specialist (Lucus, 2015).

In working in the work force I have come up close and personal with situations with customers that need to be resolved in a professional way. Situations with customers handled properly and resolved hastily leads customers with a good feeling ;so that they will continue to come to your area of business. For example, when I was working at Hobby Lobby I became upon a very distraught and upset customer. The Customer wanted to make a return on merchandise but was missing her receipt. The customer began to yell at me and said that she just wanted to easily make the return and go on with their day. The person was unhappy because the product did work the way she expected it to for her project. I looked at the merchandise and it was worth more than twenty dollars meaning without the receipt the customer had only two options. One was exchange the product for a product that wasn’t defective like this one, or I could give the person store credit.

More and more surgeons relied on the competency and the ability of the surgical technologist that work beside them, surgical technologist is gaining credibility and trust as a valued member of the surgical team.

What is life like for a surgical technician? This is a common question asked for many students wanting to pursue a career in surgical technology. I have always liked to learn about how our body functions. Being able to see what our bodies are capable of excites me. I chose this topic because I want to know more about this career before I decide what major I want to do for college.

If the technician is going to install any new wiring then the technician will inform the customer how is will be installed. This is to insure that that customer does not call the business office later to complain about how the wok was done. All through out the time the technician is at the customer's location he needs to keep the customer informed of the work being done. When installing new service or repairing the phone lines many times the trouble is not at the customer's location so the technician must go down the street. Any time the technician has to leave the customers premises he needs to inform the customer what he is doing a how long before he expects to return. While the work is being done it is very important that the technician ensure that the customer's line has been bonded and grounded. This will help to protect the customer's equipment in case of lightning or stray voltage from the power lines. After the technician has completed the work that needed to be performed the technician then has to complete a couple of test. The first test is the transmission test which is a combination of several different readings. This test measures the about of noise on the line, test to ensure there is a proper ground, test for power influence and performs a stress test on the line. After the test is completed the technician records the results of the test on a sticker that is then placed inside the customers demark.

The ‘American Medical Technologists (AMT)’, a non-profit organization or bureau is mainly in-charge for offering the Registered Medical Assistant (RMA) certification for those candidates who prefer this type of official recognition. The American Medical Technologists (AMT) have its own principles, working groups, regulations, state subdivisions, registrations, higher officials, and re-legalization examinations in RMA certification. In order to become an eligible Registered Medical Assistant, a student should attend and successfully pass a medical assisting set of courses at a recognized training school that is accredited by either CAAHEP or ABHES. Otherwise,