Methods of Collecting Behavioural Data

4359 Words Oct 14th, 2012 18 Pages


INTRODUCTION Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge toward improving an organization’s effectiveness. It is an interdisciplinary field that includes sociology, psychology, communication, and management; and it complements the academic studies of organizational theory (which is more macro-level) and human resource studies (which is more applied and business-related).
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Methods of Collecting Behavioral Data We all hold generalizations about the behavior of people. Some of our generalizations may provide valid insights into human behavior, but many are erroneous. OB uses systematic study to improve predictions of behavior that would be made from intuition alone.
Organization has its own culture that acts to shape the behavior of its members and the various organizational change and development techniques that managers can use to affect behavior for the organization’s benefit.
The foundation of individual behavior as personality and values. Then we consider perceptions, decision making and attitudes. The behavior of people in groups in something more than the sum total of each individual acting in his or her own way. Behavior Observation Checklist:

A list of behaviors or actions among participants being observed. A tally is kept for each behavior or action observed.

Knowledge Tests:

Information about what a person already knows or has learned.
Opinion Surveys:

An assessment of how a person or group feels about a particular issue.

Performance tests:

Testing the ability to perform or master a particular skill.

Delphi Technique:

A method of survey research that requires surveying
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