The Opening of New Dunkin Donut’s Locations Constance E. Hill-Bankston Management for Organizations Brian Freeland October 2015 The Opening of New Dunkin Donut’s Locations As the newly appointed District Manager of Dunkin Donuts I find that it is my job to develop a team of employees who can help to ensure quality service and contribute to making each individual store a success. In this essay I will be discussing the job design that I have chosen as well as other strategies that I plan to use in order to make sure that I am building the right team of employees. First a little background as to why I first began working with this company. Dunkin Donut’s mission statement reads: "Make and serve the freshest, most delicious coffee and …show more content…
Crew members work in a team environment and must possess the ability to communicate effectively with managers and coworkers. Experienced crew members may also need to train or support training of new-hire crew members. Dunkin’ Donuts regularly hires crew member job hopefuls with guest focus, passion for results, and problem solving abilities. (2012 “Job-Applications.com”, para. 1). Crew members and shift leaders are vital to the running of each location because they are the front line of the stores. They are the ones that do the actual work. Next above a crew member is a shift leader. A shift leader completes the same job duties as a crew member however; they differ because their level of responsibility is higher. A shift leader has the responsibility to lead the store in the absence of the manager. Shift leaders also lead each shift by delegating duties, assigning tasks, and following up with all crew members. Managers share the same knowledge and job responsibilities of a crew member and shift leader. Managers are the leaders of each location. A mangers job description is as follows: Carry responsibility for all aspects of store operations. Key areas of responsibility include labor management, ‘daily operations, and customer care. Labor management duties include hiring and training associates, creating work schedules, delegating work, and evaluating employee performance. To regulate daily
As a district manager, many responsibilities come with the job. District management is responsible for virtually all the operations in the company with respect to the business goals that have been set out in the company plan. This is especially the case when the district assigned is a group of new area start-ups. District managers are responsible for the allocation of resources, hiring, training and managing teams. The roles of a district manager starting new Dunkin’ Donuts locations are no different yet they include the responsibility for a smooth start. These added responsibilities include job design,
As the rising District Manager for the new Dunkin’ Donuts stores, many factors must be presented, analyzed, promoted, and executed. Opening new stores requires innovative ideas, being ahead of the game with the newest trends, and stabilizing the stores for the least amount of turnovers. Managing stores also means maintaining respect while coaching is vital. This requires feedback on both upward and downward channels of communication. For the purpose of this paper, Dunkin’ Donuts will be assessed and evaluated based on its job and organizational designs, criteria for recruiting and
Tasks and responsibilities: Manage associates, make sure customers are taken care of, manage sales and inventory, and make sure to keep a clean food safety department.
Amanda and Erica’s grades may differ for a variety of reasons. Studies show that the more academic activities a parent is involved in is significantly associated with their child having higher literacy achievement, lower rates of grade retention, and fewer years needing special education (Miedel & Reynolds, 2000). Amanda’s father’s income, education, and occupation also all correlate with her literacy abilities (Buckingham, Wheldall, & Beaman-Wheldall, 2013). Parental education has the strongest influence of the three (Buckingham, Wheldall, & Beaman-Wheldall, 2013).
For this assignment, I interviewed my friend, saeda, a married mother of two children and a 1st generation immigrant. She is a licensed practical nurse who makes about $3000 a month. She currently does not have any savings but thinks about ways to save for the future. My friend recognizes that she has a spending problem; she has attempted to free her from this never-ending cycle of spending numerous times but failed in the processes. She experiences an internal happiness when she buys things even if she does not need them. Every week she receives a direct deposit through her work, which makes it easier for her to spend her money as soon as the funds become available. She spends a good fortune of her income on buying toys for her kids and eating
A district manager has many different responsibilities. These responsibilities range from participating in the day to day operations of the business to carrying out the key aspects of the company's goals set forth in the business plan.
Understanding the difference and similarities between managers and leaders can be enlightening. Managers develop and manage plans that impact the strategic vision of an organization while leaders set strategic visions for the organization. Managers establish plans, support strategic plans, and organizational objectives. Managers also evaluate and track the achievement of tactical plans that have been assigned to specific staff. While on the other hand leaders motivate staff to achieve the object and task set forth. Managers serve as problem solvers. Managers are the people who assign resources to groups. On the hand leaders serve as persuasive change agents.
It is an honor to receive this great promotion as District Manager of Dunkin Donuts. As a newly promoted District Manager, my goal is to share and expand my Managerial experience by building successful employee teams for each of the five locations that I will be responsible for. I also want to provide a very positive environment for both the customers and employees within the Dunkin Donuts premise. It is my promise to responsibly serve our guests, communities, Franchisees, and employees. Dunkin’ Brands offers a comprehensive series of award-winning training programs for crew members, managers and franchisees designed to foster deep connections to our brands’ heritage and improve the guest experience and business results at the restaurant level” (Dunkin Brands, 2014). My job is to foster Dunkin’ Brands core values into the organizational structure of each location. The purpose of this paper is to identify and explain how job design, organizational design, recruiting and selecting, training personnel and performance appraisals are key elements in creating successful establishments.
Both managers and leaders are responsible in assisting and keeping the hospital or organization running and promoting the organization to continue into the future. Managers and leaders have different distinct roles, but the ones that are the most effective, are the ones that will combine the roles and functions into their workday everyday. There roles and responsibilities can be similar, but also can be different. A manager can be a leader, but a leader isn’t necessarily a manager (GCU, 2011).
Congratulations!!! The store owner of Dunkin Donuts has decided to open five new locations over the next two years. A new District Manager will be needed for these new locations and will present many new opportunities. The new district manager will be given complete control, authority, and responsibility to structure, staff and operate the five new locations. The new opportunities will be challenging, but it will also be rewarding. Seeing the new location grow into thriving businesses will show the store owner that he made a great discussion. Many key components will be among the challenges and will include job design, organizational design, recruiting strategy and methods, and training
As the rising District Manager for the new Dunkin’ Donuts stores, many factors must be presented, analyzed, promoted, and executed. Opening new stores requires innovative ideas, being ahead of the game with the newest trends, and stabilizing the stores for the least amount of turnovers. Managing stores also means maintaining respect while coaching is vital. This requires feedback on both upward and downward channels of communication. For the purpose of this paper, Dunkin’ Donuts will be assessed and evaluated based on its job and organizational designs, criteria for recruiting and selecting for
Managers perform many functions and play many roles. They are responsible for handling many situations and these situations are usually different from one another.
As I climb the Hierarchy’s ladder with the rise of District Manager for the new Dunkin’ Donuts stores, several factors must be acknowledged, analyzed, promoted, and executed. Opening new stores requires innovative ideas, being ahead of the game with the newest trends, and stabilizing the stores for the least amount of turnovers. Managing stores also means maintaining respect while coaching is vital. This requires feedback on both upward and downward channels of communication. For the purpose of this paper, Dunkin’ Donuts will be assessed and evaluated based on its job and organizational designs, criteria for recruiting and selecting for optimal efficacy, and appropriately training and appraising employees.
I have chosen Dunkin Donuts for my Ethnography of a Coffee House report. Opened in 1948 by William Rosenberg in Quincy, Massachusetts, Mr. Rosenberg named his restaurant “Open Kettle” which at that time served only donuts and coffee. Two years later in 1950, Mr. Rosenberg renamed his restaurant “Dunkin Donuts.” Mr. Rosenberg’s goal was “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores,” a philosophy which still holds true today (News Dunkin Donuts).
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing