Miscommunication Or Poor Communication?

886 WordsMar 22, 20164 Pages
Miscommunication or poor communication can happen anywhere or any time. Boaz Keysar, a professor in psychology at the University of Chicago writes, “People commonly believe that they communicate better with close friends than with strangers. That closeness can lead people to overestimate how well they communicate, a phenomenon we term the ‘closeness-communication bias’” (2011). In the article Close Relationships Sometimes Mask Poor Communication, a study was conducted where twenty-four married couples where seated back to back and had to figure out the meanings of vague phases. The study showed that these couples thought they communicated better than they actually did. It showed that husbands interpreted certain terms different than how the wife interpreted it. The research also shown that the accuracy rates to communications were statistically identical between spouses and strangers. Which was surprising because they were confident that their spouses would understand them better. Co-author of this article wrote, “Our problem in communicating with friends and spouses is that we have an illusion of insight. Getting close to someone appears to create the illusion of understanding more than actual understanding” (2011). Communication can suffer in a relationship because the two parties get comfortable, preoccupied and life gets in the way. Because of this two people might be on the same wavelength but the communication suffers because they are to close and stop listening
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