OPERATIONS MANAGEMENT in HEALTHCARE
Franziska M. Ives
Liberty University
BUSI 650 Operations Management
Hampton, VA
8 May 2015
Table of Contents
Abstract (150-250 words)
The mission and daily operations in the healthcare industry varies from department to department. It is critical for employers and managers to learn and implement key components of the operational management to increase productivity, which in turn will yield greater results. Operations management is a vital component to the success of an organization. Managers must focus on identifying the weak areas of an organization and implement the most current strategic approaches, determine what business model works best within a department, place an emphasis on theories that motivate workers to met organizational goals, and the ensure the best practices are being used in the firm to produce optimal results. Operation management techniques are used to improve, increase and develop continuous development models that increase the productivity organizational growth. Models and ideals are used to help managers decide how to best utilize the labor pool, to perform tasks and patient treatments, logistic movement and IT support functions. This paper will examine how the principles of benchmarking, theory of constraints, six sigma, quality function deployment, business process reengineering, supply chain management, capacity scheduling and location planning, work
Chase, R.B., Jacobs, F. R., & Aquilano, N.J. (2006) Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin
From Chicago’s 77 neighborhood areas, North Lawndale occupies 3rd for violent crime reports, in the past 30 days, being robbery the most frequent one, it ranks 20th for property crime, with thefts as the most common offense, and 4th for quality of life, with criminal damage being the highest one. As big plants and other factories moved out of the neighborhood, several liquor stores replaced the empty spaces and crime became the norm. Abraham Burgo, 35 year-old, was shot in the neck on January 23, and on February 1 he died. The victim lived in the 1500 block of South Trumbull Avenue. The register of murders available also shows the case of 21 year-old man Jaquille Reams. He was inside of a store in West Ogden Avenue when he was shot multiple
Chase, R. B., Jacobs, F. R., Aquilano, N.J. Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin.
The definition of evil is profoundly immoral and malevolent and is harmful or tending to harm. The most evil character between General Zaroff and Montresor according to the definition of evil is Montresor. Montresor is the most evil character because he plays a cruel joke, he has a moral compass and chooses to ignore it, and kills one of his friends.
Per above references, it has been observed that Mission Order (MO) have been indiscriminately issued covering unregistered firearms and/or unqualified holders to bear/ possess firearms in public. This prevalent practice may have contributed to the proliferation of loose firearms, increase incidence of violent crimes.
Successful medical organizations have as their guiding principles a professionally stated purpose which encompasses and details their mission statement, vision statement, values statement, and broad strategic goals. The organizational structure is established on these statements, and the function of each department and the duties of each employee are based upon fulfilling the purpose of these statements. Additionally, these statements must encompass the various aspects of the organization and its stakeholders. As Moore, Ellsworth, and Haufman (2011) purport, “ Any organization planning as though it exists in a vacuum is ignoring factors critical for its survival” (p. 16). Without these guiding principles to serve as a direction for the
Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.
Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.
Operations management is the organizing and controlling of the fundamental business activity of providing goods and services to customers (Encarta, 2005). In the healthcare industry, operations management generally focuses on providing a service of healthcare to patients. An organization has three basic functional areas, and theses are: finance, marketing, and operations (Operations Management, 2004, p.4). Since operations is one of the three basic functions of an organization it holds a strong significance in the healthcare industry. The contents of this paper will explain what operations management means to the writer, and why is operations management important to a healthcare organization.
For several decades health care has been tied to the economy and with the current downturn we see continued efforts to control and reduce over-head costs. Health care organizations in their effort to become more efficient and address changes in the industry have altered their strategic business plans. Lee & Alexander (1999) researched organizational change in hospitals and their survival, in this paper I hope to discuss their findings and add other examples to validate their conclusions.
The healthcare industry is an increasingly complex and dynamic environment. It is reported that the industry faces many criticisms because of the lack of mechanisms to achieve explicit goals (Preker et al 1341). Many healthcare organizations have already shut down as they did not establish clear strategies that will address the problems and create opportunities to succeed. Because of this, different healthcare organizations should know how to strategically plan to deliver exceptional medical care to patients. Strategically managing an organization will help to implement new goals, and set priorities. It can also
This analysis delves into the company’s operation management principles to interpret its successful strategies and offer future recommendations.
This paper will focus on the health-tech business and takes a look at Philips’ strategic plan, capacity plan, and how it implements these into its portfolio management process. I will be going over the program management plan and how projects are managed as well as identifying any conflicts in cost, schedule, or quality and how to resolve them. Additionally, there will be a change management plan that focuses on managing organizational and cultural changes. I will also create a resource utilization plan to analyze and plan resources.
As I entered the remaining classes in my concentration, Operations Management, I realized how each particular class subject had all come together, and how each was interrelated. Each class, each subject became more important to me as I realized their importance in the role of an operations manager.
3.1 For each hotel, what is the role of technology and the role of operations