Mobile Workforce Management : Field Service Mobile Solutions

Our External sales people use mobile information technology to keep up to date with emails and to produce quotes when out on the road.

They are no longer tethered to one place or one machine. They can receive information and data instantaneously which allows them to make better, faster decisions. In the case of Doylestown Hospital, doctors use iPhone applications to access medical reference applications, giving them a broader base of information on which to base decisions. 1-13 1-14 Interactive Session: Management: IT in Your Pocket Interactive Session: Management: IT in Your Pocket 2. Identify the problems that businesses in this case study solved by using mobile digital devices.

With the use of technology increasing substantially as well as with the new generation who relies on such technology, telework has become the future of work. Companies embrace and adopt telecommunicating practices, as the benefits are clear. For this reason, telework was chosen as a project to be implemented in the business in order to gain profit and in turn reduce turnover. Berkeley College conducted a comprehensive program that analyzed companies such as AT&T. This study was conducted to discern the percentage of savings that would result from such action. Thus, AT&T initiated 30,000 employees nationally to begin to telecommute from home. Through the next five years, they studied this program and found that AT&T was able to save

How have smartphones transformed the way in which business people communicate with regard to fulfilling their job

Search Alert will provide businesses with technology to track employees time used on the internet and their browsing data. With this information, employers will be empowered by knowing what their employees are using their time for. There is direct competition for Search Alert in the B2B market. Search Alert will differentiate through high quality reports and an easy to use system. To set up Search Alert’s service, a specialist will be sent to the company to connect all the devices. This will lower the switching costs for the employers. Search Alert will provide an easy to read and detailed report for employers. With this system in place, workers will be more likely to stay focused when on the internet because they know their employer will see their productivity. Search Alert will hire a B2B salesforce that will make a relationship with the customers to make sales. The salesforce will begin in the northeast portion of the United

Given the escalating costs of managing facilities, increase in fuel costs, and high cost of recruiting the specific types of professionals to work in a given geographic area, telecommuting has become a viable alternative for any organization today. No longer having to invest heavily in a large corporate facility, be forced to recruit only from a given geographic region, or incur the very high fuel costs of many regional offices, organizations are opting for telecommuting work strategies. This approach to organizing a work force is considered by thought leaders in human resources to be the single greatest factor affecting the long-term nature of organizational structure and job satisfaction (Smith, 2005). The U.S. Office of Personnel Management has defined telecommuting as the use of telecommunications technology to enable global workforces to collaborate and communicate, forcing a change in the policies, organizational structures and strategic resource planning of enterprise globally (U.S. Office of Personnel Management, 1997). This approach to organizing a workforce is resonating with high-growth companies who need to gain access to expertise far outside the geographic boundaries of their companies. There is ample enthusiasm on the part of workers in these and many companies for this concept, as it is seen as liberating and fertile with freedom for workers to pursue the best

Each year more and more people use mobile devices to access information over the Internet than through a wired Ethernet connection. Most businesses have come to the realization that the use of mobile devices are vital to them and will aide in the success of their company. Mobile devices are being deployed as an avenue to help an organization gain a competitive advantage in this technological era. The drive for mobility is a component of the business technology program for most companies today. The integration of these devices make it easier than ever for employees to communicate and collaborate with other employees, customers, vendors, and others that are outside the brick and mortar

The use of mobile devices will help to improve the ability of a doctor's office to meet the needs of patients and update personnel. However, implementing these kinds of solutions requires focusing on potential challenges and if it is economically viable. This will be accomplished through looking at potential risks, strategies for utilizing them and making specific recommendations they can use in the process. Together, these elements will highlight the strengths and weaknesses of utilizing these solutions.

They have previously been physically guarded, so the idea of making them available on an unregulated mobile device can be especially jarring. It’s important to remember though, that organisations who choose not to enable employee mobility are not immune to this risk. The latest Forrester State of Enterprise Mobile Security report, by Chris Sherman points out that “employees are going to continue to purchase and use whatever devices and apps they need to serve customers and be highly productive, whether or not these devices are company-sanctioned”. Whether you embrace of shun mobility, your employees are likely to try and find their own mobile workaround. Is this a barrier too high, or could there be a solution?

The increase in mobile technology, has had a significant influence on how the corporate world not only works, but functions as well. One of the effects of advancements in mobile technology is how it continues to modify the labor market. The speed and efficiency, mobile technology has to offer, has turned into the go to technology for most employers and employees. This has allowed for employees to be more flexible when concerning their work. This has had a rather positive effect on unemployment rates because employees are not confined to one spot. They are now able to access their work on the go and thus making it easier for them to conduct business immediately (see fig. 1). However, there is concern that the rise in technology in other fields will start to have a

Managing such a business can, however, be tricky and rocky. I, therefore, conducted research in other mobile businesses and looked into methods that helped them.

According to Global Workplace Analytics, 2.5% of the United States workforce work from home at least half the time and 80% to 90% of the US workforce would like to telework at least part time (Global, 2015). They believe that two to three days a week seem to be a good balance of concentrative work at home and collaborative work at their offices.

In this eBook, we’ve compiled 25 mobile workforce management tips to improve field service efficiency. If you’re a dispatcher, service manager, or an executive, this eBook has something to offer.

the go. Enterprise mobility has seen increased popularity in the last few years, bringing in

Mobile Phones are not used in the company, it is suggested for the company to use a mobile on the up to date software so if the staff can check info and emails while on the go example is when the staff is working outside as a backup device where is needed.