Model of Critical Success Factors and Success Criteria for Project and Project Management Success in a Developing Country

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Abstract

The current study explores the relationship between critical success factors (CSF) and success criteria quantitatively using multiple regressions. To develop the relationship four groups of success criteria (iron triangle, organizational benefits, information system benefits and stakeholder’s benefits) and five groups of CSFs (Factors related to project, leadership/manager, team members, project organization and environment) were used. Results demonstrate that every success criteria has at least one significant relationship with any group of CSF. We further developed a model in the light of the analysis to explain how project management and project success can be achieved using CSF and success criteria’s. Findings of this study
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Researchers have recognized noteworthy and consistent factors to explain project success to some extent but the primary contributing factors to project success are still unrevealed (Hobbs and Besner, 2006).

Project success is measured by the success or failure of a project. Factors constituting the success criteria are commonly referred as the key performance indicators or KPIs (Toor & Ogunlana 2009). Following Toor & Ogunlana (2009), we are using these key performance indicators (KPI) as project success criteria in the current research.
In order to reveal the project success, we also have to consider the factors which form the bases of the project. Factors which project initiators consider necessary in order to achieve excellent results, normally known as critical success factors (CSF) or objectives of the project. Limited research has been done to find the relationships between the CSFs and the KPIs. The current research will extend the understanding of this relationship and how it would facilitate project initiators and professionals to address many key issues faced when initiating and developing objectives of the projects in a developing country like Pakistan.
The article is organized as follows. We first discuss the literature review of CSF and KPI. Next we discuss how these two are related. Based on the literature review, we develop the research questions for the study. After method section, the article concludes with the

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