Models of Organisational Behaviour

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MODELS OF ORGANIZATIONAL BEHAVIOUR Introduction Organizations achieve their goals by creating, communicating and operating an organizational behaviour system, as shown in the figure below: Management’s Philosophy  Values  Vision  Mission  Goals Formal Organization Organizational Culture Social Environment Informal Organization Leadership  Communication  Group Dynamics Quality of Work Life Motivation Outcomes:  Performance  Employee satisfaction  Personal growth and development I. Philosophy • • A. 1. 2. 3. 4. 5. The philosophy (model) of organizational behavior held by management consists of an integrated set of assumptions and beliefs about the way things are, the purpose for these activities, and…show more content…
4. SMDC We envision SM Development Corporation to be a leading developer of world-class residences in the Philippines, uplifting Filipino lifestyles into one that is convenient, upscale yet affordable, and environment friendly. 3 B. Mission • • • Identifies the business the organization is in the market niches it tries to serve, the types of customers it is likely to have and the reasons for its existence. Many mission statements even include a brief listing of the competitive advantages, or strengths, or the firm believes it has. Mission statements are more descriptive and less future-oriented. C. Samples of Mission Statements 1. Toyota "To sustain profitable growth by providing the best customer experience and dealer support.” 2. Apple Computer 1984 "To produce high-quality, low cost, easy to use products that incorporate high technology for the individual. We are proving that high technology does not have to be intimidating for non-computer experts.” IV. Goals • • Goals are relatively concrete formulations of achievements the organization is aiming within set periods of time, such as one to five years. Goal setting is a complex process for top management’s goals need to be merged with those of employees, who bring their psychological, social and economic needs with them to an organization. A. Samples of Goals • • • To establish stronger relationships with 10,000 clients in Metro Manila. To minimize client complaints from 40 down to 5 per
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