Modern Lighting Industries Incorporated (Mli).

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CONTENTS PART ONE – CASE STUDY ANALYSIS 3 KEY ISSUES: 1) What did Pat Cardullo and Jamie Turner each initially bring to the situation at MLI that would seem to ensure success? Failure? 3 POSSIBLE SOLUTION AND ALTERNATIVE COURSES OF ACTION: 3) How, if at all, should Turner approach Cardullo at the end of the case? 5 PART 2 - INDIVIDUAL REFLECTION ON GROUP AND TEAM PROCESSES 9 INTRODUCTION 9 ANALYSYS: Team performance 9 ANALYSYS: Play the role. 10 ANALYSYS: Strengths and weaknesses. 11 LEARNING 11 CONCLUSION 12 PART ONE – CASE STUDY ANALYSIS KEY ISSUES: 1) What did Pat Cardullo and Jamie Turner each initially bring to the situation at MLI that would seem to ensure success? Failure? | This case study…show more content…
Buchanan & Huczynsky (2010) state that "Communication affects organisational performance and individual career prospects." The difficulties created because of the initial lack of communication between Cardullo and himself became increasingly evident to Turner on a daily basis. Heightened not only by Cardullo not presenting Turner with feedback or dialogue when the situation required, but also because of Cardullo 's verbal interactions with Turner not matching his actions. Festering doubts between the two parties began to impact in a negative manner and cause further deterioration in their working relationship. As Kurtzman (2010) asserts, "People with chops are the ones who know what they are talking about." Cardullo, in his capacity as President of MLI, began making amateurish decisions not based on expertise which infuriated Turner as it impinged on his brief to improve outcomes for MLI. The lack of proper and due consideration by both parties at the initial contact to openly discuss expectations had developed into a dysfunctional working relationship between Cardullo and Turner. This effectively having a detrimental effect on the development and implementation of positive growth outcomes for MLI, further compounded by the subsequent failure by both parties to open dialogue about emerging concerns. This scenario between Cardullo and Turner could be improved with conflict resolution meetings in place, to the benefit of MLI and its employees.

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