Moto: Coming to America

1107 WordsOct 16, 20125 Pages
Case 8: Moto: Coming to America 11125375 Alisa . Background: The case "Moto: Coming to America" captures the essence of cultural differences between Japan and America. Moto, a project director of KKD (a Japanese auto parts supplier), was sent to America to decide which U.S contracting company to be used and check the price details. Before he went to America, a research on U.S building contractors had already finished by Moto’s company. The company found that Allmack is the best so Moto went to negotiate with the president of Allmack (Crowell). Both Moto and Crowell are not familiar with each other’s culture. There are so many cultural and communication differences between them. As a result, a lot of misconceptions and problems generated…show more content…
You can go down the block to Zimmer or Casey, but you got the best deal right here”. This straightforward expression is unacceptable to the Japanese since they used to implicitly express their position. Crowell’s words seemed to tell Moto “Your company has no choice but accept the price if you want to make a deal with us.” Crowell thought that Crowell’s remarks of Allmack implied that KKD is inferior to Allmack because Moto’s company even did not have the choice to negotiate the price with Allmack. All these threaten a loss of face from Moto’s perspective. Moto’s feelings about Kobushevsky’s behavior early on: Early in the relationship, Kbushevsky’s behavior appeared to be aloof, rude, and dismissive. He was amiable and polite, but never intimate, he flatly refused an offer to go drinking after work, and he was reluctant to provide Moto with documented information on potential suppliers. The way the relationship changed between Moto and Kobushevsky: The relationship changed during a trip to a bar, during which Kubushevsky drank enough to lose his inhibitions and speak about his first wife and two children. Both of them drank and talked with each other sincerely, they talked about their personal life. Since then, they became close friends. For four months they worked great together and Moto was supplied with any information that he

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