Mutual Engagement And Shared Diagnosis

1343 Words6 Pages
Mutual Engagement and Shared Diagnosis Organizations must respond to their internal and external environment. Therefore, organizational success heavily relies on leaderships ability to manage change. Unfortunately, many leaders struggle to effectively lead change initiatives. In fact, Ashkenas (2013, para. 1) reported 60 – 70% of organizational change initiatives fail to meet their objectives. Change is difficult because all organizations cultures, structures, mission, and values are unique. As a result, there is not a “blueprint” that leaders can follow to ensure change initiative success. However, understanding the conditions that promote successful change processes is critically important for leaders. If employees do not support…show more content…
They enlisted volunteers to help work on the central problems reported by employees. The team soon began to question the effectiveness and efficiency of standard practices. With the help of all employees, the teams eventually devised a list of 30 suggestion that would greatly improve the working environment. Not only were the leaders impressed by the employees insights, they took action to address all of the problems. As a result, participation increased, communication improved, relationship between employees and management improved, and access to training and development opportunities were wide-spread. But most importantly, once the original change initiatives were introduced, employees embraced the initiatives, offered insights on how to improve their outcomes, and ensured their success. Pursuing Mutual Engagement and Shared Diagnosis Mutual engagement is the process of building a participatory dialogue among employees at all organizational levels. Mutual engagement plays a pivotal role in change initiatives because creates an environment where all employees are committed to consistently act in the best interest of the organization. Shared diagnosis is a process that creates widespread agreement about the need and requirements for change. It is important because when employees participate with diagnosing problems, they understand their
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