My Experience At The Hotel

The hotel was a five star hotel, that made Derek’s and I mood change from pissed to delighted and pleased. We were greeted plenty of times, it was just like our home. We walked to our room, with a facial recognition door, everything required a king, a free mini bar. We slept early then, got ready for the next day

Aggreeing with a tour company may get a lot of visitors to hotel. Also, there is always one another hotel around one known hotel. This lucky one could gain recognition by partnering with a neighboring attraction. In today's technology, consumers are able to book their hotels by reading feedbacks and evaluating prices online. The success of a hotel often depends on how it uses key factors like customer service, advertising, cost control and product differentiation. Customer service is an significant part of the hotel experience for customers. Hotel service starts from the front-desk worker serves, as the gatekeeper of the hotel. This employee provides the customer’s first and last impression. They should create a warm and welcoming atmosphere while they meet their customers. There may be problematic situations during their stay. In that case, from gatekeeper to hotel manager, who is responsible with their comfort will need to listen carefully and understand what the problem is and then handle the situation. Thus, hotels achieve a critical success factor by ensuring the staff is knowledgeable, polite and capable of solving any conflicts that may arise at that point. Providing quality service also includes remembering the names with

The understanding, learning, feeling and then drawing a conclusion is the main key to achieve the best results in your business. As everybody in the team first has to eat, see, hear and experience what a hotel has to offer and has in order to understand where you are actually working, what is the product you are offering and what can you do about it. Only then, after knowing its disadvantages and advantages, you can start offering the service to your

The vision/mission behind the Good Hotel concept is to maintain its identity as a “hotel with a conscience” – encompassing a positive attitude, environmental sensitive, and philanthropy. The intent of the vision is to inspire the “good in us all”. (Pearce, 2012, p. 10-1, 10-2)

The hotel was chosen because of its location and also for your reputation. IN the last calendar year this has been the 3rd time staying at the one of your many locations. Each stay prior to this one was PERFECT! Usually the Customer Service is dead on, Valet is impeccable,

The family starts to complain to the hotel manager. However, the hotel manager says its fine and everything looks

Discover Art Deco brilliance and superb hospitality at the Metropolitan Hotel by Como on iconic Miami Beach.

“The past is a hotel. You can visit any time; enjoy the view. But you can 't live there. The cost is to high”, says B.J. Neblett in his Elysian Dreams: Where the past meets the present book. As he says we can only enjoy a little time spending at hotel but we are not going to stay there for entire life. Despite the fact that the time we are spending is less, we require that to be comfortable and memorable for rest of life. I loved spending my vacation at Wyndham hotel. In this way, Wyndham group is providing so many memorable vacations to their customers through various products mainly hotel groups, exchange and

Take Island Pacific Hotel (a hotel of Sino Group) as an example. It provides different kinds of services and various living rooms. I have searched for many customers’ reviews about this hotel on some hotel booking websites. [1] One of the most memorable moments for these customers is the staff service in this hotel. Employees here are vey friendly and patient. Most of them have a sense of humor. They always provide timely service for their customers. One customer wrote that its staff is the most special part of this hotel compared to other hotels. The General Manager of this hotel also participated in the discussion with its customers and replied to their comments. He also said that he would share these messages with their team members accordingly, which showed that the hotel also cares a lot about its employees. The other special parts of this hotel that can create magic moments or delightful experience for its customers include that customers can choose pillows by themselves, there are music players at the head of the bed, and it also offers different kinds of food according to customers’

My internship was held in the Hotel Royal Orchid, Jaipur. The hotel is situated in the Durgapura, Tonk-Road, Jaipur. It is very well placed and renowned 5- star hotel in Pink City- Jaipur. Online booking facilities, social media advertisements and digital operations and IT enabled interactions with the customers have contributed significantly to improve hospitality industry. However, lack of adequate infrastructure, inadequate talent pool and high attrition rates are still some of the teething problems in the hospitality industry.

The nature of the organization that I had interviewed is hospitality industry. The hotel started its operation in July 1990. The mission of the hotel is excellence in service. The hotel hopes to achieve certain objectives and goal which is courteous to the guests, productivity of the staff, staff welfare and provide guests with excellent service.

Then we were asked if we needed assistance with our bags and how to get our room. We stayed in the single suite, which had a kitchenette and additional living space. It was spacious and very comfortable. During our stay, we were able to take advantage of the additional amenities because the front desk clerk had taken the time to ensure that we were well informed. This initial consultation gave us a greater idea on how the resort is managed and what our experience will be like for the remainder of our stay. Included in our amenities was a wide variety of dining and beverage options.

I went to different departments of the hotel (I started from the HR department, then move to the Housekeeping department, then to Concierge department and finally to the marketing department) and got a lot of varied experiences. In all these departments I learned many things which will be helpful for me in my future. I also learned the values and importance

When I was asked to be Shane's godmother it was around my mom's birthday. In November my mom made reservation for a hotel in Ohio. Fast forward to January. After school on Friday my mom, sister, Nana, and I started heading to Ohio. On the way to the hotel we stopped at the TA so we could get something to eat and use the rest. When I walk past Subway and Pizza Hut the smell was so amazing, the smell of both places where so good, I didn’t know which one to pick. I ended up getting Pizza Hut because seeing all the cheese melts in your mouth when you take a bit. We back on the road, we get to the city were the hotel was. We get a parking spot, and we head into the hotel. When you walk into the hotel it smells like you are at factory making good smelling cleaning supplies. My mom and Nana goes to the front desk to check into the hotel, they're just standing there talking to an employee about our room. All the sudden I hear the employee say," you have a hotel reservation for August sixth and seventh. My mom said in an annoyed voice we need a room; my daughter is becoming a godmother in two days. As my mom and Nana were trying to get a room I was started getting nervous, because normally you need a reservation before you get to the hotel. So, I didn’t know what was going to happen. My mom and Nana were at the front desk for a good hour or so, finally the employee was able to get us a room. We get up to our room, we walk in and it felt like a little living room, but boy was it

I know it was wrong but anytime I saw a car drive up to the parking garage I always anticipated tips. I couldn’t help it. I was working in the UMass campus hotel as a bellhop for the summer. “Please have lots of luggage” I always whispered to myself. A good amount of luggage meant the guests will need my assistance which meant there was a possibility I would be tipped. It’s weird how in just a year my views on tipping have changed. I guess there’s just something about stepping in someone’s shoes to understand a situation and in my case it was working in a tipping job. It’s not like I was being paid below minimum wage but now that I was paying my own rent, buying groceries and spending money on other responsible adult stuff this marvelous