My Ineffective Service Technology Experience And Recommendations For It

1656 WordsOct 2, 20157 Pages
My Ineffective Service Technology Experience and Recommendations for it Rika Asai University of Nebraska Kearney My Ineffective Service Technology Experience and Recommendations for it Introduction Today a lot of people use technology such as computers, smartphones, and tablets to get information, to buy something, and to communicate with family and friends. Since technology has been developed, people’s lives have also been changed. One of the examples is that many companies have started to sell their products through the Internet and customers look for goods and buy them on the Internet. Before technology was developed, people had to go to stores to purchase products. However, we can look for and purchase…show more content…
However, the day before I left for Orlando, I realized that my car’s condition was not great to go to the Omaha airport. The time when I realized it was already around midnight, and I had to go to the Omaha airport in the early morning. I did not have time to reserve a rental car and pick it up the next morning. Fortunately, I found a friend who would go to the Grand Island airport the next morning, and I asked him to take me to the airport. I immediately booked a one-way flight ticket from Grand Island to Orlando with Expedia. I did not cancel my previous round trip flight tickets because I already bought a returning ticket from Orlando to Omaha. Even though I canceled the flight tickets, I could not gain all amounts of the fare of the ticket. Therefore, I decided that I would come back from Orlando to Omaha with my original flight plan. However, when I went back from Orlando to Omaha and I checked out at the Orlando airport, one of the staff said my flight ticket was canceled and I had to pay other a few dollars in order to take the same plane. I was so angry that even though I did not cancel my flight, it was automatically canceled and I needed to pay for my flight ticket again. I thought it was ridiculous. I claimed that I did not cancel my flight tickets, but she said it was canceled because I did not ride on my original flight plan. Reluctantly, I paid for my flight again. I thought
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